What are the responsibilities and job description for the Operations Business Analyst position at CareOregon?
Career Opportunities : Operations Business Analyst (24775)
Requisition ID 24775 - Posted
01 / 10 / 2025 - CareOregon - Full Time - Permanent - Portland - Multi Location (18)
Job Description Print Preview
Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin.
Job Title
Operations Business Analyst
Requisition #
24775
Exemption Status
Exempt
Management Level
n / a
Direct Reports
n / a
Manager Title
Operations Manager - Provider Network
Department
Provider Relations
Pay and Benefits
Estimated hiring range $71,340 - $87,200 / year, 5% bonus target, full benefits. www.careoregon.org / about-us / careers / benefits
Posting Notes
This is a fully remote role, but you must reside in one of the listed 9 states. You must be able to accommodate PST business hours (M-F 8-5pm).
Job Summary
The Operations Business Analyst is an advanced team resource providing technical and process assessments. The position works as a cross-functional team member and liaison between the assigned department, IS and external vendors to analyze problems, define business requirements and recommend solutions. The position is responsible for all aspects of the life cycle of development from requirements gathering to implementation and ongoing support. Additionally, the position applies process improvement methods by effectively utilizing organizational assets and applying best practices. Areas of focus and specialization vary by department.
Essential Responsibilities
Perform existing systems analysis and design new systems.
- Gather and define functional business requirements for new and existing processes.
- Document business requirements, business methodologies, systems flow, data flow and functional system design.
- Translate business needs and requirements into actionable tasks for analysts and IS teams.
- Collaborate with analysts and IS teams to implement changes; participate in User Acceptance Testing.
- Monitor and improve the quality of reports that are produced.
- Monitor, maintain and improve project quality and implement continuous process improvements.
- Develop ad-hoc reports using Microsoft applications and provide analysis.
- Provide project status reports as required.
- Monitor and provide ongoing system support and guidance to department staff.
- Monitor and resolve support requests using ticket system; escalate requests as necessary.
- Communicate the status of pending requests to stakeholders.
- Communicate the perspective of business units for projects and implementations.
- Effectively develop, manage, and maintain productive customer relationships at all levels.
- Engage senior leaders as thought partners on an occasional basis.
- Present the results of analysis to executive sponsors as needed.
Organizational Responsibilities
Experience and / or Education
Required
Preferred
Knowledge, Skills and Abilities Required
Knowledge
Skills and Abilities
Ability to use or quickly learn to use business process modeling and mapping tools (e.g., Visio, Smartsheet, etc.)
Working Conditions
Work Environment(s) : Indoor / Office Community Facilities / Security Outdoor Exposure
Member / Patient Facing : No Telephonic In Person
Hazards : May include, but not limited to, physical and ergonomic hazards.
Equipment : General office equipment and / or mobile technology
Travel : May include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used.
Work Location : Work from home (may vary by department)
MULTI
Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.
Veterans are strongly encouraged to apply.
We are an equal opportunity employer. CareOregon considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.
Visa sponsorship is not available at this time.
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Salary : $71,340 - $87,200