Office Administrator/Bookkeeper

About Carmedic

Our focus is providing our customers with the best service experience possible by being the best trained, most professional, and easiest to work with Paintless Dent Repair company in the industry. This is accomplished by building long-term relationships with customers through great communication, innovation, training, and superior service. As a result, we will continue our steady expansion through partnership-based growth.

Located in Roxana, IL, the Carmedic headquarters doubles as a central billing office as well as a state-of-the-art training facility. Our company is built of over 250 partner/owner technicians in over 37 states.

What we're seeking

Carmedic is in search an experienced Office Administrator/Bookkeeper to assist our dynamic team. This position will be responsible for general administrative tasks and ensuring the rest of the team has adequate support to work efficiently. The ideal candidate will be competent in prioritizing competing objectives and works well in a deadline-driven environment. They will be self-motivated and a natural problem-solver. We are seeking the right Office Administrator/Bookkeeper to ensure the smooth running of our company's headquarters while driving a positive and productive atmosphere.

Your goal will be to ensure efficient and accurate operations by supporting team members and higher-level management with document management, data entry, light bookkeeping duties, and special projects as assigned.

Office Administrator Responsibilities

• Assist with customer/partner phone calls and correspondence (e-mail, letters, packages etc.) forwarding information as appropriate
• Sort/reference a high-volume of mail and deliver as necessary
• Ensure the highest level of accuracy by proofreading and double-checking financials and other documents prior to delivery
• Review billing invoices (UPS, Amazon, uniform embroidery services, etc.) for accuracy and track credits due
• Create and update records and databases with partnership information, financial and other data
• Fulfill physical (sometimes up to 15-20lbs packages) and digital supply orders to company partners
• Manage inventory (uniform clothing items, paper products, shipping supplies, office supplies, etc.) and place orders as necessary while maintaining invoice and payment records
• Assist colleagues and run errands as necessary

Bookkeeper Responsibilities

• Assist with administrative duties such as filing, organizing documents, and maintaining databases
• Collect and transcribe data from various sources into electronic systems
• Generate reports and analyze data using Excel and other software tools
• Be the main point of contact for assigned customers and contractors
• Generate financial reporting and email to partners and contractors on a monthly or bimonthly basis
• Respond promptly to customer queries and complaints to find solutions and maintain strong relationships

Desired Skills

• Proven experience as a data entry specialist, office administrator, office assistant or other relevant role
• Outstanding communication and interpersonal abilities -- enjoys working with and serving others
• Familiarity with office management procedures and basic accounting principles
• Familiarity with QuickBooks software
• Proficiency in MS Office with a strong emphasis on Excel
• Experience with Adobe Acrobat Pro and Adobe Sign functionality
• Familiarity with SharePoint, OneDrive and Google Business Suite
• Excellent attention to detail, organizational, and multitasking skills
• A creative mind with an ability to suggest improvements
• Goal-driven with ability to work under pressure in adherence to deadlines
• Natural problem-solver; solutions-oriented
• Ability to work and collaborate in a team environment
• Ability to adapt to changes in systems, applications and procedures
• High school diploma; BSc/BA in accounting or business is a plus

Job location
Carmedic Headquarters
4521 Hedge Road
Roxana, IL 62084

*Please do not call to inquire about this job posting. All communications will initially be handled through really.

Interview Process

We take great care in crafting our team so as to preserve a culture that is centered around openness, excellence and ambition. For full transparency, we've outlined below the standard steps of our interview process so that you'll know in advance what you may need to commit to in order to proceed. If our goals and interests are in alignment, we look forward to walking through this path with you!

• Step 1: Initial phone screening
• Step 2: Virtual introduction (~30 minute introductory meeting via google meet to shed more light on the company and the position we're looking to fill, while also learning more about you and the potential overlaps between what we're seeking)
• Step 3: In-person interview at Carmedic HQ
• Step 4: Peer interview/meet-and-greet with our existing team

*Please do not call to inquire about this job posting. All communications will initially be handled through really.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Supplemental Pay:

• Bonus opportunities

Education:

• High school or equivalent (Required)

Experience:

• Bookkeeping: 2 years (Preferred)
• Inventory management: 2 years (Preferred)
• Office Administration: 2 years (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

Salary : $16 - $18