Director, Tepper Academic and Administrative Services – Tepper School of Business

The Tepper Academic and Administrative Services (TAS) unit at the Tepper School of Business offers a variety of administrative services, including but not limited to; seminar and conference coordination, support for faculty teaching and course preparation, reimbursements, faculty recruiting, and survey development, to the faculty and staff. TAS also undertakes special projects that support the school's academic and administrative missions.

We are seeking a new Director of TAS to lead the team, providing both strategic and tactical direction. The Director will collaborate closely with faculty and staff leadership to maintain alignment between TAS’s services and the school's administrative needs. Besides managing the team daily, the Director will also handle an active portfolio of administrative tasks and projects.

Core responsibilities include:

• Managing the Academic Services unit that provides administrative and academic support to the Faculty and Staff members at the Tepper School of Business.

• Supervising (and hiring when there are openings) staff, providing training, distributing and reviewing work, conducting performance appraisals, etc.

• Evaluating performance and coaching for performance improvement.

• Fostering strong relationships with faculty, staff, and external partners to ensure TAS services meet their needs; Meeting with faculty and staff leadership to discuss new projects, assigning appropriate resources and gathering feedback on work accomplished.

• Managing and administering budget and assuring the reconciliation of pcard transactions to appropriate Faculty and Staff accounts

• Coordinating activities to assure efficiencies of service and successful project outcomes.

• Potentially designing and implementing training sessions for faculty and staff on key administrative processes and tools.  

• Assessing processes regularly, and identifying and implementing efficiencies

• Evaluating and implementing new technologies to enhance TAS operations and improve service delivery.

• Other duties as assigned

Flexibility, excellence, and passion are vital qualities within the Tepper School of Business. Inclusion, collaboration, and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• Strong leadership, project management, and supervisory skills

• Effective communication abilities

• Innovative and creative thinking regarding processes

• Experience using technology for collaboration, project management, and task execution

Qualifications:

• Bachelor’s degree required

• 5-8 years of project management or related experience required

• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful background check

Additional Information:

• Sponsorship: Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over the sponsorship of an employment visa for this opportunity.  Carnegie Mellon is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Carnegie Mellon.

• Work Posture: This role may operate on a hybrid schedule, with a minimum of three days on campus. Coordination with the team on adequate office coverage is critical, and additional days on campus may be required to meet project demands.

Joining the CMU team opens the door to an array of exceptional benefits available to eligible employees.

Those employees who are benefits eligible have the opportunity to experience the full spectrum of advantages from comprehensive medical, prescription, dental, and vision insurance to an enticing retirement savings program offering a generous employer contribution. You can also unlock your potential with tuition benefits and take well-deserved breaks with ample paid time off and observed holidays. Finally, rest easy knowing you are covered by life and accidental death and disability insurance. 

Other perks include a free Pittsburgh Regional Transit bus pass, our Family Concierge Team to help navigate childcare needs, fitness center access, and so much more!

For a comprehensive overview of the benefits that may be awaiting you, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role and responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique skills and the diverse perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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