What are the responsibilities and job description for the Human Resources Manager position at Carolina Community Actions, Inc.?
SPECIFIC RESPONSIBILITIES:
1. Oversee the organization’s recruitment, interview, selection, and hiring processes. Recruit applicants for agency employment and volunteer positions by creating and posting position notices internally and externally. Screen, document, and process employment applications following required guidelines/criteria. Collaborate with supervisor/project director to create interview evaluation forms, schedule interview dates/times, etc. Ensure all new hires are fully compliant prior to hire (e.g., background checks, drug tests, employment verification letters/references). Make employment offer to applicant as director by ED/project director. Conduct an exit interview with resigned, retired, or terminated employees to explain rights to continued health insurance, and their options regarding the retirement plan.
2. Coordinate and conduct new employee orientation to include benefits overview/on-boarding, Personnel Policies training, etc. Develop and document information provided.
3. Ensure legal compliance by monitoring and implementing applicable human resource
federal and state requirements, conducting investigations, maintaining records, and
representing the organization at hearings. Maintain personnel records systems, including
but not limited to up-to-date and regulations compliant position descriptions, employment
letters, performance appraisals, etc.
4. Create a compensation strategy for agency employees based on market research and pay surveys. Maintain up to date strategy. Respond to wage survey requests and work with a third-party consultant when needed.
5. Coordinate company benefit programs for employees. Process employee deductions, and COBRA notifications. Assemble and submit personnel information for initial payroll processing and changes related to personnel adjustments. Maintain benefits documentation files.
6. Assist with investigating employee issues and conflicts and develop resolutions with regard to the agency’s philosophy and all applicable laws. Assist employees/management with the internal grievance procedures.
7. Assure that all federal and state report requirements are accurately completed and
submitted on a timely basis. Compile monthly benefits/insurance reports, by program, based on providers’ invoices for reconciliation purposes. Maintain accurate records of reports in
compliance with agency policies and contractual obligations.
8. Serves as a primary contact for providers of employee benefits and other operational
policies such as liability, tort, fire and extended coverage and vehicle insurances. Process
all claims for accidents and/or worker’s compensation.
9. In coordination with Executive Director/CEO, recommend and draft revisions to personnel guidelines and designated policies, organizational chart, etc. Notify and train staff regarding new/amended guidelines, policies and procedures.
10. Ensure that HR information including grievance procedures, labor law posters are current at all locations.
HUMAN RESOURCES MANAGER 2
11. Maintain agency information email, website and social media accounts and respond to
inquiries as deemed necessary.
12. Provide support and clerical assistance to the Executive Director/CEO relevant to the Board
of Directors and other areas.
13. Other duties as assigned by the Finance Director or Executive Director.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor’s Degree in Human Resources or Management or a combination of education and
experience commensurate with the job description
Minimum five (5) years human resources experience, i.e. labor relations and employee
relations, particularly in a non-profit organization.
Knowledge of employee benefits and providers.
Experience and demonstrated ability to communicate effectively, meet, work, and interact
with all segments of the community including benefit providers and agency programmatic
and fiscal personnel.
Possess the ability to write reports, correspondence, position descriptions, meeting minutes,
and procedure manuals.
Willingness to travel within the agency service area.
At least two years managerial, supervisory or lead staff experience.
Demonstrated knowledge and proficient use of MS Office Software Applications, especially
Demonstrated knowledge and proficient use of MS Office Software Applications, especially
Excel, Word and Internet, and demonstrated data entry ability. Ability to learn and use other
software applications applicable to the position.
OTHER SKILLS AND ABILITIES
Ability to operate office equipment that includes desktop computer, printer, calculator,
copier, fax machine, multi-key telephone system, scanner, etc.
Ability to type at least 40 words per minute.
Ability to calculate figures and amounts such as discounts, interest, averages and
proportions, percentages, area circumference, and volume. Ability to apply concepts of
basic algebra.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations
where only limited standardization exists. Ability to interpret a variety of instructions
furnished in written, oral, diagram, or schedule form.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals,
technical procedures and government regulations.
Demonstrated ability to effectively present information and respond to questions from
employees, participants, customers, and the general public.
Demonstrated ability to compose correspondence, create and interpret reports and
procedure manuals.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver’s License, Proof of Auto Insurance and reliable transportation that may be used
in the performance of duties.
HUMAN RESOURCES MANAGER 3
Revised 01-2025
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this job, the employee is regularly required to walk, stand,
crawl, bend, stoop, climb, use hands to finder, handle, or feel; and reach with hands and
arms. The employee frequently is required to sit and talk, hear. The employee may
occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job
include close vision, distance vision, peripheral vision, and depth perception.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this job, the employee is occasionally exposed to outside
weather conditions. The noise level in the work environment is usually moderate.
SPECIFICATION
The information presented indicates the general nature and level of work expected of
employees in this classification. It is not designed to contain, or to be interpreted as, an
employment contract, a comprehensive inventory of all duties, responsibilities, qualifications,
and objectives required of employees assigned to this job.
TO APPLY: Submit cover letter and resume by email to: info@ccainc.org
Job Type: Full-time
Pay: $30.44 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Bachelor's (Required)
Experience:
- Human Resources: 5 years (Required)
Work Location: In person
Salary : $30