What are the responsibilities and job description for the Patient Service Representative position at CarolinaEast Health System?
Job Description
Job Summary: The Patient Service Representative will have the primary responsibility to greet, instruct, direct, answer phones, and schedule patients. Serve as a liaison between patient and medical support staff.
About CarolinaEast Health System We provide high quality, compassionate care across the Coastal Carolina region. Our medical center offers a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive high level of care, all while maintaining a friendly, community-centered atmosphere throughout our facilities. We offer a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We are proud to be recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association, and named one of America's Best-In-State Hospitals by Newsweek, among numerous other prestigious accolades.
Key Responsibilities:
Minimum Requirements:
Job Summary: The Patient Service Representative will have the primary responsibility to greet, instruct, direct, answer phones, and schedule patients. Serve as a liaison between patient and medical support staff.
About CarolinaEast Health System We provide high quality, compassionate care across the Coastal Carolina region. Our medical center offers a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive high level of care, all while maintaining a friendly, community-centered atmosphere throughout our facilities. We offer a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We are proud to be recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association, and named one of America's Best-In-State Hospitals by Newsweek, among numerous other prestigious accolades.
Key Responsibilities:
- Greet, instruct, direct, answer phones, and schedule patients.
- Serve as a liaison between patient and medical support staff.
Minimum Requirements:
- High school diploma or equivalent.
- Word Processing and computer experience.
- Previous experience in a healthcare medical clinic setting or customer service.
- Knowledge of medical terminology is preferred.
- Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.
