What are the responsibilities and job description for the Dental Front Office Staff position at CarolinasDentist?
About the Practice
At Carolina Pediatric Dentistry, our mission is to promote the best oral health with an emphasis on prevention. We strive to provide excellent dental care in a fun and child-friendly environment, so that our patients feel comfortable and at ease. Our goal is to cultivate a lifelong, positive attitude towards dentistry.
Job Description
Carolina Pediatric Dentistry has a reputation for being among the best pediatric dental care providers for patients and their families in the greater Raleigh, NC area and across the state of North Carolina. This is due to our practice’s commitment to delivering the highest standards of clinical care; the comprehensive and extensive nature of services we offer; our kid-friendly and fun office environment; and our highly skilled, compassionate, and experienced team members. We practice pediatric dentistry with a patient-centric ethos, meaning that above all else, we promise to ensure the safety, well-being and oral health of every child that is in our care.
You are the perfect fit for our office if you:
- Believe that all children deserve access to excellent oral health care
- Are a quick learner and enjoy a fast-paced environment
- Are organized, pay attention to detail and ensure task follow through
- Expect excellence, efficiency and accountability from yourself and teammates
- Jump in to support your team and step in in a pinch
- Prioritize others over self
Responsibilities
As a Front Office team member, you play an important role in our office and perform a wide range of responsibilities, including:
- Greet patients and check them in and out, before and after treatment.
- Schedule and confirm patient appointments.
- Verify insurance for all clinical appointments.
- Collect all monies due for services rendered.
- Educate patient families on treatment plans.
- Understand and submit insurance claims.
- Conduct financial arrangements with patients regarding treatment plans.
Qualifications
- High school diploma or equivalent required.
- A minimum of two years of front office experience preferably in a dental setting.
- Proficiency with Microsoft Office Suite.
- Knowledge of dental software strongly preferred.
Benefits Offered
In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.
Requisition Number
2025-14471
