What are the responsibilities and job description for the Dental Front Office Staff position at Triangle Family Dentistry?
About the Practice
At Triangle Family Dentistry- Fuquay Varina, our office has made great strides to create a fun and inclusive culture that celebrates our team and treats them with respect. We work together to provide top notch patient care and enjoy work while we do it. We enjoy quarterly team outings and engagements, weekly check-ins, morning huddles, and encourage active team participation. We look forward to adding a funergetic team member to our dynamic crew!
Responsibilities
As a Front Office staff member, you play an important role in our office and perform a wide range of responsibilities, to include:
- Schedule and confirm patient appointments.
- Veriify insurance for all clinical appointments.
- Collect all monies due for services rendered.
- Develop and maintain doctor/hygiene schedules as necessary.
- Greet and check patients in and out, before and after treatment.
- Educate, consult and present patient treatment plans.
- Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable.
- File insurance pre-determinations.
- Conduct financial consultation with patients when new treatment plans are presented, as applicable.
Qualifications
- High school diploma or equivalent required.
- A minimum of two years of front office experience preferably in a dental setting.
- Proficiency with Microsoft Office Suite.
- Knowledge of dental software strongly preferred.
Benefits Offered
In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.
Requisition Number
2025-14292
