What are the responsibilities and job description for the Parts Sales Representative position at Carrier Great Lakes?
Parts Sales Representative
Location: Livonia, MI
About Us:
Carrier Great Lakes is a top distributor of Carrier HVAC equipment, parts, and supplies, serving Michigan and Northern Ohio for 30 years. We prioritize innovation, quality, and customer service.
Job Overview:
We're seeking a Parts Sales Representative to drive sales, and build strong customer relationships. This role combines sales, customer service, and field visits to ensure customer satisfaction.
Key Responsibilities:
- Process orders, returns, and warranty claims.
- Visit assigned customers daily to generate sales and provide support.
- Assist with quotes, parts lookup, pricing, and deliveries.
- Promote products through literature, catalogs, and product demos.
- Conduct cold calls and develop new business opportunities.
- Utilize Excel and Word for reports, inventory tracking, and promotions.
Requirements:
- 4 years of sales experience in HVAC, parts, or a related field.
- Strong communication and customer service skills.
- Proficiency in Microsoft Office (Excel, Word)
- Valid driver’s license & reliable transportation for travel as required.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- HVAC sales: 4 years (Preferred)
- Microsoft Office: 5 years (Preferred)
- Microsoft Excel: 5 years (Preferred)
- Microsoft Word: 5 years (Preferred)
Ability to Commute:
- Livonia, MI 48150 (Preferred)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
