What are the responsibilities and job description for the Intake Specialist - Bilingual position at Casa de los Ninos?
Job Description
Job Description
Who We Are
Casa de los Niños is one of the most established and well respected non-profit organizations in Tucson. We have been helping kids and healing families since 1973. Our services include parent education classes, Foster Care, Parents As Teachers, Behavioral Health, and Nurse-Family Partnership Program!
As part of our commitment to attracting top talent, we are pleased to offer a $1,000 Sign-On Bonus . This bonus will be paid in two installments : $500 upon successful completion of the onboarding process, and an additional $500 after 90 days of continuous employment.
Job Summary
The Intake Specialist plays a key role in guiding clients and their families through the initial assessment and referral process following the intake appointment. This involves conducting interviews, screenings, and gathering information to complete a thorough psychosocial assessment, develop a clinical diagnosis, and create an interim service plan. They work collaboratively and communicate clearly with both internal and external stakeholders, including clients, colleagues, and community professionals, often participating in professional meetings, providing consultations, or advocating on behalf of clients.
As part of the clinical care team, the Intake Specialist ensures accurate and timely documentation, prepares detailed reports, and submits organized data. They contribute to a professional team environment, taking on various projects as needed to maintain the delivery of high-quality services. The role requires flexibility, as work schedules may include evenings and weekends.
Essential Duties
- Conducts comprehensive psychosocial assessments from diverse referral sources, including general channels, schools, rapid response teams, and urgent enrollments.
- Formulates treatment recommendations by summarizing primary presenting issues, identifying child and family strengths, and establishing a diagnosis based on the initial interview.
- Establishes rapport with clients, families, and stakeholders through mutual respect, empathy, and professionalism.
- Develops interim service plans that outline subsequent steps post-intake for both the provider and the person or family, specifying issues for ongoing assessment.
- Provides effective crisis assessments by adhering to program triage protocols, arranging emergency psychiatric evaluations or hospitalizations as indicated, ensuring follow-up, discussing options, and managing various situations calmly.
- Evaluates for Serious Emotional Disturbance in minors and assesses for Serious Mental Illness.
- Refers clients to community resources when no behavioral health issues are identified.
- Conducts educational activities to enhance client understanding of treatment services, including therapy, behavior management, psychiatric evaluations, medication, diagnoses, parenting skills, and direct support.
- Demonstrates proficiency in group processes, fostering group commitment to common goals and cultivating an environment of mutual respect and understanding.
- Utilizes expertise in assessment and diagnosis by applying DSM-V-TR criteria, and maintains clinical records promptly in accordance with standards.
- Attends all intake department staff meetings, contributes to the improvement of admission procedures, and participates in evaluating the quality and effectiveness of intake services.
- Engages in in-service training and educational opportunities, both within and outside the agency, as required and as resources permit.
- Completes referrals for recommended services following the completion of intake assessments.
- Assists with various projects during periods of reduced intake appointments.
- Performs additional duties as assigned by the Supervisor.
Requirements
Our Mission
Casa de los Niños promotes child well-being and family stability in our community. We place top priority on hiring and growing a team of knowledgeable, passionate, creative, and diverse individuals who have a strong desire to empower children and families within our community. More information about us and our current job openings is available at www.casadelosninos.org. Casa de los Niños is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, veteran status, gender identity, gender(sex), sexual orientation, or familial status.
Salary : $500