What are the responsibilities and job description for the CSR - Customer Service Representative position at Cascade Healthcare Services Llc?
Join our team of customer care heroes at Cascade Training Center!
We're on a mission to save lives through world-class training, and we need your help to make that happen. As a Customer Service Representative (CSR), you'll be the first smiling face that greets students and visitors to our classrooms, and you'll play an important role in shaping their experience with us.
In this in-person role, you'll be responsible for answering phone calls, welcoming students, and assisting with administrative tasks. But most importantly, you'll be the go-to person for people seeking information about our services and products. You'll have the opportunity to educate them about our offerings, and help them find the best courses to meet their individual needs.
At Cascade Training Center, our core focus is on saving lives through world-class training. We pride ourselves on creating a culture that speaks to that mission at every level of our company. Our core values are centered around valuing people and relationships, offering excellent solutions, leading by example, and exceeding expectations. We believe that the greatest change we can affect in our community is by sharing our brand of education with the medical professionals who care for others.
If you're ready to join a team of customer care heroes who are passionate about making a difference, then we want to hear from you. Apply today and take the first step in becoming a part of our mission!
Visit us at www.cascadetraining.comto learn more about what makes us a leader in the healthcare training industry.
In-office required. Full-Time, 40 hours per week, Monday through Friday 8:00 am-4:30 pm, with some flexibility on schedule.
Location: Cascade Training Center Roseville, CA
$23-$25DOE
Hourly, non-exempt.
Paid Vacation. Sick Time accrual and carryover.
Paid Holiday Schedule (12 days/year)
401-k w/ 3% Company Match
Health, Vision, Dental and Life insurance
Qualifications and Education Requirements
High School Diploma and/or GED
Previous experience in customer service is desirable but not required.
Other requirements: Due to the nature of the work, the position will require successfully passing a criminal background check.
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $23 - $25
