What are the responsibilities and job description for the Insurance Verification Specialist position at Cascadia Kids Dentistry?
Overview:
This position is for 4-5 days a week, and the hours are generally 7:50 am-5:00 pm, as we start our day with a team huddle.
Compensation commensurate with experience. We offer health insurance, a 401(k) profit-sharing plan as well as paid holidays!
Please apply via this listing. We look forward to meeting you!
Check out our website and social media to learn more about our practice!
Cascadia Kids Dentistry is looking for a knowledgeable and enthusiastic Insurance Verification Specialist to join our team!
Candidates must be experienced, professional, well-organized, reliable, and team oriented. Prior Insurance Verification experience required.
This position is for 4-5 days a week, and the hours are generally 7:50 am-5:00 pm, as we start our day with a team huddle.
Compensation commensurate with experience. We offer health insurance, a 401(k) profit-sharing plan as well as paid holidays!
Please apply via this listing. We look forward to meeting you!
Check out our website and social media to learn more about our practice!
Website: www.cascadiakidsdentistry.com
Responsibilities:
- Maintains patient demographic information and data collection systems.
- Verify insurance eligibility for dental insurances for upcoming appointments by utilizing online websites or by contacting the insurance carriers by phone.
- Review patient deductibles and/or copays and enter information directly into the patient's charts with detailed notes.
- Update Insurance related shared documents used by the clerical/billing department at all locations.
- Coordinate with front end regarding scheduling errors.
- Assist front end staff in understanding carrier websites and verification of eligibility.
- Answers questions from patients, clerical staff, and insurance companies.
- Works in conjunction with the patient coordinator and billing team to ensure efficient billing.
- Performs miscellaneous job-related duties as assigned.
- Participates in and attends monthly staff meetings.
- Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
- Assists in development and communication of SOP for key areas to improve accuracy and understanding of processes.
- Prior Insurance Verification experience in a medical office.
- Customer service.
- Minimum of 1 year of relevant experience and/or training, or equivalent combination of education and experience.
- Strong knowledge of administrative and clerical procedures.
- Exhibit high level of quality through attention to detail and monitoring of work.
- Proficient in computers and relevant software applications and practice management technology.
- Possession of strong problem-solving skills and sound judgment.
- Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals.
- Knowledge of customer service principles and practices.
- Ability to achieve team goals while demonstrating organizational values and utilizing resources responsibly.
- Ability to be proactive and take initiative.
- Possession of strong organizational skills.
- Excellent verbal and written communication, as well as exceptional interpersonal communication skills.
- Ability to work independently on assigned tasks, as well as to accept direction on given assignments.
- Deals with confidential information and/or issues using discretion and judgment.