Demo

Teller/Member Service Representative

CASE Federal Credit Union
Tyler, TX Full Time
POSTED ON 4/1/2025 CLOSED ON 4/17/2025

What are the responsibilities and job description for the Teller/Member Service Representative position at CASE Federal Credit Union?

Overview:

We believe in helping our members optimize their financial outcomes. If you are a friendly outgoing person who wants to create value for others by improving their financial outcomes, consider joining our team!

CASE Federal Credit Union is in search of a full-time Teller/MSR (part-time possible but not preferred) to grow into a universal MSR/processor for our location in at UTHCT.

Basic computer skills/keyboarding, at least one year of cash handling, and customer service experience are required. Must enjoy working with the public, helping others, counting cash. Must be a fast learner because we’re growing, and we want you to grow with us!

Must pass drug screening.

Equal opportunity employer.

Job Type: Full-time

Pay: $14.00 - $18.00 per hour DOE

Benefits:

  • Paid time off
  • Sick leave
  • Full benefits expected to become available later

Schedule:

  • M-F day shifts as early as 7:30 AM, as late as 6:00 PM; Occasional Saturday hours possible in the future (none regularly scheduled at this time).

Work Location: In person

Requirements:

- High school diploma or equivalent required.
- Previous experience in banking, customer service, or a related field is preferred.
- Proficiency in cash handling.
- Excellent communication and interpersonal skills, with the ability to work effectively with people of all ages and backgrounds.
- Sales skills
- Ability to maintain confidentiality and handle sensitive information.
- Strong analytical and problem-solving skills, with the ability to identify and resolve issues promptly and efficiently.
- Ability to work in a fast-paced environment and adapt to changing priorities and situations.
- Familiarity with loan origination, processing, and closing procedures is an asset.
- Experience in a credit union, consumer finance or a bank is an asset.

By joining our team, you will have the opportunity to develop your skills, work in a dynamic and supportive environment, and make a meaningful difference in the lives of our customers. If you are passionate about providing excellent customer service and are interested in a challenging and rewarding role, please apply today!

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Benefits:

  • Paid sick time
  • Paid time off

Schedule:

  • Day shift
  • Monday to Friday
  • Weekends as needed

Work Location: In person

Salary : $14 - $18

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