What are the responsibilities and job description for the Office Support Representative - Case Management position at Case Management in Owensboro, KY - Owensboro?
Summary
Job Summary
Performs a variety of duties to provide administrative support to the Case Management Department.
Job Responsibilities
- Assists the Case Manager with facilitating discharges for patients on nursing units and identifies barriers to discharge.
- Coordinates post-acute care referrals and transfers and documents in the electronic medical record.
- Communicates with post-acute care facilities and other community agencies by phone and electronic medical record.
- Coordinates and schedules transportation and appointments.
- Completes required forms, regulatory letters, and other written communications and scans to electronic medical record.
- Maintains assigned calendar(s).
- Establishes and maintains filing systems.
- Orders and stocks supplies.
- Updates community resource information.
Qualifications
- High school diploma, General Equivalency Diploma (GED) or higher required upon hire
- No experience required
- No licensure/certification/registration required
Skills and Attributes
- Requires critical thinking skills and decisive judgment.
- Works under minimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
- Must be able to multi-task
Physical Demands
- Standing: Frequently
- Walking: Frequently
- Sitting: Occasionally
- Lifting 0-25 lbs: Frequently
- Lifting 25-75 lbs: Rarely
- Lifting over 75 lbs: Rarely
- Carrying 0-25 lbs: Frequently
- Carrying 25-75 lbs: Rarely
- Carrying over 75 lbs: Rarely
- Pushing/Pulling 0-25 lbs: Frequently
- Pushing/Pulling 25-75 lbs: Frequently
- Pushing/Pulling over 75 lbs: Frequently
- Climbing: Occasionally
- Bending/Stooping: Frequently
- Kneeling: Occasionally
- Crouching/Crawling: Occasionally
- Reaching: Frequently
- Talking: Frequently
- Hearing: Frequently
- Repetitive Foot/Leg Movements: Rarely
- Repetitive Hand/Arm Movements: Frequently
- Keyboard Data Entry: Frequently
- Running: Occasionally
- Vision: Depth Perception: Frequently
- Vision: Distinguish Color: Frequently
- Vision: Seeing Far: Frequently
- Vision: Seeing Near: Frequently
Owensboro Health Core Commitments
INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.
RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.
TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.
INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.
SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.
EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.
Coordinator of Student Support and Case Management
University of Southern Indiana -
Evansville, IN
Case Manager
Indiana Professional Management Group -
Evansville, IN
Office Support
Treatment Alternatives for Safe Communities -
Marion, IL
