What are the responsibilities and job description for the Table Games Assistant Shift Manager position at CASINO PAUMA?
SUMMARY:
Assist Shift Manager in the supervision of the Table Games department during the assigned shift. Insure that all areas are staffed and direct all Table Games personnel throughout the shift. May serves as witness on major jackpots and sign checks. Maintain the highest standards of customer service, game protection and integrity in the Table Games department.
ESSENTIAL SKILLS, DUTIES & RESPONSIBILITIES:
Act as the Shift Manager in the absence of the Shift Manager
Oversee department operations during the assigned shift to insure exceptional customer service and game protection.
Make decisions on personal check cashing limit extensions
May witness all major jackpot wins and sign jackpot checks
Communicate with customers to answer questions and resolve disputes
Implement all Casino procedures relating to Table Games operations
Perform special assignments as assigned by Table Games Director or Shift Manager
Assist/develop shift schedules and schedule employees
Insure that shift is properly staffed at all times
May assist with emergency H/C, S/C drop as required (i.e., lack of personnel)
Perform other duties as assigned
Performs computer and administrative duties
MINIMUM QUALIFICATIONS:
Three (3) to Five (5) years experience working as a Table Games employee in a casino with live house banker game with similar betting limits and at least three (3) years experience as a Table Games supervisor or higher.
Ability to work effectively with coworkers and the public
Ability to communicate effectively orally and in writing
Knowledge of effective money handling procedures
Ability to make change and mentally perform basic math calculations
Skilled in resolving customer and employee relation issues
Knowledge of craps, roulette and blackjack
Knowledge of basic computer skills
EDUCATION:
High School Diploma or GED (required)
LICENSE REQUIREMENTS:
Must be able to successfully pass a pre-employment drug screen, background investigation, and maintain a Pauma Gaming Commission License.
Constantly balancing, bending, reaching, twisting, holding, wrist motion, and stooping
WORKING CONDITIONS:
Work is performed indoors in a climate-controlled environment
Close spaces while working with others
Excessive noise and smoke
NATIVE AMERICAN PREFERENCE STATEMENT Pauma Band of Mission Indians, a federally recognized Indian Tribe, in accordance with section 703(i) of Title VII of the Civil Rights Act of 1964, will give preference to Native Americans who meet job position minimum qualifications with regard to hiring, promotions, transfers and training.
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