What are the responsibilities and job description for the Office Administrator position at Cassidy's Pluming, Heating and Air-Conditioning...?
Job Overview
Full Time, Year-Round
We are seeking a highly organized and detail-oriented Office Administrator to join our growing team! The ideal candidate will play a crucial role in ensuring the smooth operation of our office, our plumbers schedules and our customers' satisfaction. This position requires strong communication skills, the ability to manage multiple tasks, and a proactive approach to problem-solving. The Office Administrator will be responsible for overseeing daily office functions, supporting team members, and enhancing the overall efficiency of our operations.
Responsibilities
- Manage front desk operations, including greeting customers and handling inquiries with professionalism and courtesy.
- Coordinate customers' needs with our service technician and new installation crew's schedules, ensuring all details are gathered, documented and communicated flawlessly.
- Oversee phone systems, ensuring effective communication within the office, our plumbers, customers and vendors.
- Perform clerical duties such as filing, data entry, and document preparation, billing and invoicing to maintain support as needed.
- Assist in team management by supporting staff schedules and fostering a collaborative work environment.
- Maintain office and plumbing supplies inventory.
Skills
- Strong organizational and scheduling capabilities with attention to detail.
- Excellent phone etiquette and communication skills for effective interaction with customers and team members.
- Proficiency in budgeting and financial management related to office operations and billing.
- Ability to manage teams effectively while promoting a positive workplace culture.
- Familiarity with phone systems and general office equipment are essential; knowledge of Quickbooks and ServiceTitan are a plus, but not required.
Join us as we strive for excellence in our administrative functions while providing outstanding support to our team!
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $55,000 - $65,000