What are the responsibilities and job description for the Product Intern position at Cataloupe, Inc.?
Product Intern
Help the world buy it and go
Cantaloupe is a software and payments company that provides end-to-end technology solutions for the unattended retail market. We offer one integrated solution for payments processing, logistics, and back-office management. Customers ranging from vending machine companies, to operators of micro-markets, gas and car charging stations, laundromats, metered parking terminals, kiosks, amusements and more, can run their businesses more proactively, predictably, and competitively. We are committed to helping businesses grow smarter, better, and faster than ever before. Our vision is to ultimately help the world buy it and go.
About the Role
As a Product Intern at Cantaloupe, you will work with our product and engineering teams to develop innovative solutions for the unattended retail market. You will gain hands-on experience in product management, data analysis, and user-centered design for our cashless payment systems, IoT devices, and enterprise software.
Key Responsibilities
- Assist in product research and competitive analysis to identify market trends in self-service commerce (vending, micromarkets, kiosks). Present insights on emerging technologies, industry trends, and competitors.
- Gather insights from customer interviews, surveys, and support tickets to improve the product.
- Participate in sprint planning, stand-ups, and product backlog grooming sessions.
- Work with engineering, UX, and stakeholders to write clear and concise product requirements, user stories, and acceptance criteria.
- Analyze user feedback and data from Cantaloupe’s platforms to propose feature improvements.
- Create mockups or wireframes for UI/UX enhancements to our dashboard or mobile apps.
- Support go-to-market efforts for new products.
- Collaborate with stakeholders to define success metrics and track product performance.
- Document processes and present findings to cross-functional teams.
Qualifications
- Pursuing a degree in Computer Science, Business, Engineering, or related field.
- Interest in fintech, IoT, or SaaS products (experience with payment systems is a plus).
- Analytical skills: Proficiency in Excel, SQL, or data visualization tools (e.g., Tableau).
- Familiarity with Agile methodologies and product management tools (e.g., Jira, Confluence).
- Effective communication skills to articulate technical concepts to non-technical stakeholders.
- Prior internship or project experience in product management, UX, or business analysis is a bonus.
What You will Gain
- Hands-on experience in a fast-paced, product-driven environment.
- Exposure to real-world product development processes from ideation to launch.
- Mentorship from experienced product managers and cross-functional teams.
- Opportunity to work on high-impact projects that shape the future of the product.
- A deeper understanding of product strategy, analytics, and customer experience.
Program Details:
- Dates: May 27th, 2025 – August 7th, 2025
- Friday’s off!
- Opportunity to participate in a large group with other interns across multiple departments
- Mentorship & Coaching Opportunities
The position is located in Atlanta, GA. Local candidates preferred.
As part of our commitment to maintaining the highest standards of financial integrity, this position may also involve responsibilities related to SOX compliance.
