Customer Service Sales Associate

Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together – a future focused on serving the customer and powering and protecting the world. With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions.

We are currently looking for a Customer Service Sales Associate to be based out of our corporate headquarters in Harvey, IL. The Customer Sales Associate will be responsible for supporting the Customer Service team while driving on time delivery and improving the customer experience across Atkore.

Benefits:

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Paid Time Off and Holidays
   

Responsibilities:

• Back up CS desk coverage for vacations/call offs by territory
• Assist CSR’s daily with working back orders and daily new orders
• Work with DP on weekly Status Reports (Recovery Dates)
• Review Red Yellow Green Reports and update orders with comments and recovery dates
• Assist with Agent/Distributor uploads and communication
• Assist with IT enhancement, problem solving, and module testing orders
• Clerical-Order materials, meetings, expense reports, reservations and etc.
• Audit late shipment reports and report paretos and countermeasures
• Work credit/debit and RMA’s
• Correct Dating on Cope and metal framing as requested
• Assist with EDI maintenance on daily orders that are stuck in the staging file

Requirements:

• High School diploma required, continuing college education a plus
• Strong Microsoft Office Suite skills (Office, Word, Excel & Power Point)
• Experience with CRM software, preferably Salesforce.com
• Excellent oral and written communication skills
• Excellent planning and organizational skills
• Strong mathematical and problem solving skills
• Ability to work independently and/or with little supervision in a team environment
• Ability to handle multiple projects and meet deadlines
• Experiences with JDE a PLUS
• The ideal candidate will have a Experience in lean manufacturing or business system based company is a plus

**CHAT with one of our recruiters LIVE on 3/31. Copy this link to Register:**

https://app.recruitvirtual.com/events/chicagoland-job-fair-3-2025

Candidates will be considered for this position whether or not they attend the job fair.

Don’t miss this opportunity to meet Virtually with companies hiring in the Chicagoland area.

CHICAGOLAND AREA VIRTUAL JOB FAIR
Monday, March 31, 2025
10am-12pm

Pre-Register to be ready to log in and participate on the day of the Job Fair. You will receive timely reminders and instructions for the day of the event.

COMPLETE YOUR REGISTRATION and upload your RESUME at the following LINK:
https://app.recruitvirtual.com/events/chicagoland-job-fair-3-2025

Remember, the best way to be considered for a position is to join the event and interact with the hiring managers via chat or video. Plan to attend this VIRTUAL ONLINE EVENT! (Candidates will be considered for this position whether or not they attend the job fair.)