What are the responsibilities and job description for the Human Resources Manager position at Catalyst Orthodontic Group?
Catalyst Dental Partners, servicing Fry Orthodontics, Freytag Orthodontics, and Jones Orthodontics is looking for a Human Resources Manager to be their leader in all things human resources related.
Position: Human Resource Manager Status: Non-Exempt
Reports to: CEO
Job Summary:
The Human Resource Manager will run the daily functions of the Human Resource (HR) Department. They will aid with and facilitate the human resource processes at all business locations. This role will administer employee health and welfare plans and act as a liaison between employees and insurance providers. This position resolves benefits-related problems and ensures effective use of plans and keeps positive employee relations. The Human Resources Manager will make certain plans are administered in accordance with federal and state regulations and that plan provisions are followed.
The role requires someone with the ability to balance between maintaining trustful relationships and guaranteeing timely responses to employee inquires, all while enforcing company policies and practices. The Human Resources Manager will be responsible for gathering, collecting and maintaining documents and records, assist in hiring and interviewing, administering benefits and leave. They will also develop HR policies, participate in disciplinary meetings, terminations and investigations, and help with contract and wage negotiations for new hire. It also requires someone who possesses outstanding communication and negotiation skills as well as an in-depth knowledge of laws and policies related to human resources.
Essential Job Duties:
- Maintain employee records, ensuring completion and accuracy of details such as employee contact
- Administration of employee benefits including, but not limited to, benefit negotiation and set-up,
terminations to insurance carriers.
- Attend and participate in employee disciplinary meetings, terminations and investigations as well as
- Perform administrative and recordkeeping tasks related to staffing changes, which may include layoffs,
- Perform customer service function as by answering employee requests and questions while also acting as
- Respond to employee and management inquiries regarding policies, procedures, and programs in a timely
- Conduct interviews and gather information for employee relations matters such as harassment allegations,
- Review and maintain up-to-date job descriptions.
- Assist with the recruitment and interview process. Send offer letters and track status of candidates in HRIS
- Conducting and acquiring background checks and employee eligibility verifications.
- Handle employment-related inquiries from applicants, employees, and supervisors.
- Order uniforms and name tags for all new hires and current employee as needed.
- Prepare company-wide correspondence or meetings to discuss items such as open enrollment, new hire
- Conduct or assist auditors with record audits and mandatory reports, which may include 1-9 audits, EE0-1
- File documents into appropriate employee files, including preparing new-employee files.
- Process mail in a timely manner including scanning, emailing and filing.
- Maintain compliance with federal, state and local employment laws and regulations while consulting legal
- Perform other related duties as assigned including, but not limited to, general office duties, special projects, or other job duties as needed or assigned.
Qualifications and Requirements:
- Bachelor's degree in Human Resources or related field with a minor in Human Resources.
- A minimum of 5 years' proven experience in Human Resources.
- SHRM-CP a plus.
- Paycor and/or Vanguard experience a plus.
- Ability to travel to office locations, particularly during open enrollment
- Ability to occasionally work outside of scheduled office hours as required by business needs.
- Thorough working understanding of human resource principles, practices, procedures and employment-
- Excellent time management skills with respect for deadlines.
- Excellent organizational skills and attention to detail.
- Excellent interpersonal, negotiation, and conflict resolution skills and problem-solving abilities while
other parties.
- Excellent verbal and written communication skills, including advanced knowledge of the English language,
instruct others, and ability to quickly grasp relevant concepts regarding job duties and responsibilities.
- Work cooperatively with upper management, coworkers, clinical and administrative staff, vendors,
- Advanced or skilled use of standard office equipment, including: internet-based phone system, company
other software or equipment as needed.
- Maintain composure and professionalism when exposed to stressful, fast paced, or high anxiety situations or work environment.
- Must have both a valid Driver's License and insured personal vehicle to drive as necessary to complete
- Successful completion of a criminal background check is required prior to employment; sensitive nature and access to employee and patient information requires any changes in criminal status to be reported
Physical Requirements:
- Sedentary Position; prolonged periods of sitting for long periods of time on a daily basis.
- May be required to lift up to 40 pounds.
- Finger dexterity as needed to operate computer keyboard or other standard office equipment.
- Ability to see (with or without correction) and work effectively using computer monitors or other standard
- Ability to hear, understand, and effectively communicate with patients/patient guardians, Orthodontists,
- Daily exposure to moderate noise levels in an office environment.
- Ability to safely and legally drive personal car, including city and highway driving.