Admin & Data Analyst

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. 

In Social Justice, we work with young people and adults in custody and in the community, providing a range of services, including offender management and resettlement, mentoring, veterans in custody, victim services, gangs work, and youth justice. We believe that with effective support mechanisms, and the correct interventions, we can change the ideology of service users, helping them to desist from crime, and reach their true potential.

Job Description

About the Role

This post presents an exciting opportunity to become an Admin & Data Analyst within our Personal Wellbeing services, in the Hampshire and Isle of Wight region. Commissioned by HMPPS, these services are focused on supporting adult male ex-offenders across the following pathways:

• Family and Significant Others
• Lifestyle and Associates
• Emotional Wellbeing Services
• Social Inclusion

This role will support the running of the contracts through daily administration support, performance reporting (bi-monthly, quarterly, annual), analytical research, trend evaluation, and close partnership working with delivery partners, HMPPS, the Voluntary Sector, and other Criminal Justice organisations.

About You

• Adaptable and motivational approach, with experience of navigating challenging environments.
• Great attention to detail, with the ability to confidently and accurately complete research, data gathering, data analysis, delivery reporting, and report writing, working to a high standard, and meeting deadlines consistently.
• Able to work collaboratively with a variety of partnership organisations.
• Excellent communication skills, with the ability to adapt messages to the audience receiving them, retaining confidentiality and GDPR standards at all times.

Main Duties and Accountabilities

• Providing continuous support to the teams in daily administrative tasks, responding to data requests from Team Leaders, and the Senior Operations Manager.
• Creating reports to deadlines, such as quarterly figure reporting.
• Preparing and maintaining appropriate written and digital records, information, and reports, in a contemporaneous and articulate manner.
• Assisting with analytical research and evaluation, and gathering data for trend identification, regular needs analysis, or bidding support, for Catch22.
• Ensuring that absenteeism and lateness is monitored effectively, so that compliance is maintained.
• Ensuring that all data is managed, stored, and destroyed, in line with Probation, Prison, and organisational data management policies and procedures, including the Data Protection Act (1988 and 2003).

Please click here to view the full job description. 

Qualifications

• Maths and English GCSE, or equivalent.
• Evidence of continual professional development.
• Experience working with Microsoft Office - Word, Teams and Excel.
• Desirable: any qualification relevant to working in services with those in Criminal Justice System, for example criminology/ criminal justice/ social care/ mental health/ IAG/ Family.

Additional Information

Salary: £21,600 per annum
Hours: Full time, 38 hours per week
Contract: Permanent

*The role will be based in the community, but travel may be required to access training, and to support other teams, when necessary.

Benefits

• 28 days annual leave bank holidays, rising to 33 days with service.
• Pension scheme with matching contributions of up to 4%
• Discounted shopping opportunities

Catch22 is committed to safeguarding and promoting the welfare of prisoners and expects all staff, volunteers and other third parties to share this commitment. Whilst Catch22 is a Ban the Box employer safer recruitment practice will be followed, and pre-employment background checks will be undertaken before any appointment is confirmed. This post is subject to HMPPS vetting.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Within the Justice hub at Catch22 we are extremely proud of our strong focus and track record in developing our people. As of September 2022, 73% of our management group have progressed from frontline roles within Catch22, which allows us to offer progression opportunities for staff under the leadership of managers with frontline experience.