Demo

IT Support Technician

Cathay Group
Staplehurst, NE Full Time
POSTED ON 3/24/2025
AVAILABLE BEFORE 5/24/2025

IT Support Technician, permanent, full time position, fully office based Monday to Friday in central Staplehurst. We’re continuing to grow and need a qualified and tech savvy, IT Support Technician with Active Directory, Office 365 and helpdesk support experience to join our friendly team. There is travel within the UK, so you’ll need a full driving licence and be a car owner.

 

You’ll be the first point of contact for our sites across the UK for all IT issues & requests – and as part of this, you’ll travel to our sites to implement new technology and resolve issues. It’s a brilliant opportunity for an experienced IT Support Technician who really loves their tech, and is looking for that next step in their career. We’re a genuinely friendly firm and we all enjoy being part of a supportive team.

 

It’s essential you have previous experience as a IT Support Technician and good knowledge of a range of different IT systems and software programs and good people skills as well as a love of all thing tech!

 

Responsibilities for IT Support Technician

  • Being the first point of contact on the helpdesk to provide IT support for approximately 150- 200 devices, across multiple sites. 
  • Assist with equipment moves, setups and configurations. 
  • Keep the IT asset list updated. 
  • Undertake routine maintenance tasks across systems, PC and server based. 
  • Work on new projects assigned by the IT manager. 
  • Create, manage and maintain user accounts and access permissions through Active Directory and Office 365.

Requirements

 

  • Must be willing to frequently travel to sites. 

 

 

No agency applications will be accepted

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