What are the responsibilities and job description for the Family Resource Coordinator position at Catholic Charities of the Diocese of Fresno?
DEFINITION:
Under general supervision of the Site Director, the Family Resource Coordinator is responsible for the supervision of the Cal Fresh Program, the Rural Outreach Program, Direct Assistance Services, and the Cal Fresh Healthy Living Nutrition Education Program (In progress). The Family Resource Coordinator is responsible for insuring that all programming supports the mission of Catholic Charities and is in compliance with the strategic direction of the agency as determined by the Board of Directors and the Bishop of the Diocese of Fresno.
DISTINGUISHING CHARACTERISTICS:
The Catholic Charities Diocese of Fresno (CCDOF) is a community benefit organization serving families living within the Diocese of Fresno who are in need of food, clothing, housing, and other related support services. The Family Resource Center is one of several organizational divisions and units within the CCDOF agency.
SAMPLES OF DUTIES:
The information listed below is meant to serve as samples of job duties and responsibilities for this position. This list is neither inclusive nor exclusive, but indicative of several typical duties performed. Consequently, this information does not necessarily reflect Essential Functions pursuant to the Americans with Disabilities Act.
1. Become fully versed in Cal Fresh and Cal Fresh Healthy Living project goals, objectives, activities, expected outcomes, and the Integrated Work Plan.
2. Facilitates client’s self-assessment of current needs and strengths.
3. Develops an individualized budget and Client Services Plan based on client driven goals.
4. Assists clients in determining eligibility and links/empowers clients to access appropriate community based programs and/or events.
5. Schedules and supervises Rural Outreach Program
6. Communicates with parish priests, administrators, and volunteers in order to execute food distributions.
7. Inventory of rural outreach food.
8. Vetting of clients requesting rental, mortgage and utility assistance.
9. Collects and inputs client data and provides program reports as needed.
10. Provides follow up to track and support client progress on identified goals.
11. Attends relevant community based meetings, trainings and events.
12. Establishes and maintains personal relationships with staff at other social service programs to enhance referral outcomes and/or improve collaborative services.
13. Identifies program needs and participates in completing goals outlined in the Strategic Plan.
14. Seeks opportunities for program expansion through funding and/or partnerships.
SKILLS, KNOWLEDGE, AND ABILITIES:
Knowledge of:
- Knowledge of community resources and support programs.
- Build excellent working relationships among all departments at Catholic Charities.
- Remain knowledgeable about the services provided by Catholic Charities.
- Basic Math Skills
- Microsoft Office Suite including Word, Excel, PowerPoint, email and internet tools.
Skills/Abilities to:
- Work under general supervision and guidance from the Site Director.
- Ability to provide guidance and understanding to clients in crisis.
- Professional appearance and communication style.
- Implement the mission, vision and values of Catholic Charities by setting the standard for customer service
- Consistently deliver high quality services that are aligned with the agency’s mission and values.
MINIMUM QUALIFICATIONS:
Education: Associates degree or equivalent preferred.
Experience: Two years’ experience in a non-profit setting with families from diverse backgrounds. Have experience in Microsoft Office or similar software.
License: Possession of a valid California Class “C” Driver License.
Other: It is preferred that applicants be bilingual proficient in Spanish and English.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands described below are a sample of physical demands that must be met by an incumbent to successfully perform the job duties and responsibilities associated with this position. Reasonable accommodation pursuant to the Americans with Disabilities Act may be made to enable an incumbent with disabilities to perform their job duties and responsibilities.
While performing the job duties and responsibilities of this position, an employee is regularly required to work indoors in an office or conference room setting and occasionally work outdoors in seasonal weather conditions; is required to speak on a one-on-one basis or in a group setting; and to listen to vocal or audio transmissions. Employees are also required to stand, walk, and sit for extended periods of time, consistent with a typical business office operation and social services agency. Employees will also be required to drive an automobile to and from appointments, meetings, and events. Furthermore, employees are expected to operate a variety of business office equipment including personal computers, laptop computers, printers, photo-copy equipment, telephones, and audio-visual equipment. Also, employees may occasionally be required to lift and/or move items weighing up to 40 pounds. Specific vision abilities required by this position include depth perception, color vision, and ability to adjust focus.
CATEGORY OF RISK TO BLOOD AND BODILY FLUIDS: Low
Job Type: Full-time
Pay: $28.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $28