What are the responsibilities and job description for the Donor Experience Officer position at Catholic Charities of the Diocese of St Cloud?
DESCRIPTION OF JOB DUTIES
Join our Team!
Catholic Charities team members are a passionate group of individuals who serve our clients and enjoy working hard to show our values of: Compassion, Hope, Accountability, Respect, Dignity and Service in everything we do! We serve and enhance human dignity for people of all faiths and beliefs.
Last year, Catholic Charities served 44,251 people in 16 counties across Central Minnesota
JOB SUMMARY
The Donor Experience Officer manages a portfolio of prospects and donors and assists in planning and implementing activities to build Catholic Charities of the Diocese of St. Cloud giving programs. Reporting to the Director of Organizational Advancement, this position will be charged with developing and managing the donor experience program and cultivating relationships within a mid-range portfolio of 500 donors and prospects contributing $500-$1,200. The individual hired for this position will be instrumental in donor acquisition, upgrade, and retention efforts as well as impactful and scalable stewardship activities.
Knowledge, Skills and Abilities:
- Demonstrated ability to plan and execute donor gift activities, including managing a portfolio of 500 mid-level donors and prospects ($500-$1,200)
- Able to ask leading questions that encourage prospects and donors to talk about themselves and their activities
- Ability to motivate and encourage people to be involved in the donor gift cultivation and solicitation process by identifying, qualifying, cultivating, soliciting supports through engagement including visits, virtual meetings, e:mail, calls, event participation, and personalized correspondence.
- Identify donors' passions and interests, build relationships, and leverage those relationships into meaningful support opportunities.
- Work collaboratively with other Organizational Advancement staff to upgrade mid-level donors to major donors and planned giving donors.
- Serve as point of contact for new donors and create a positive experience for donors who transitional to mid-level.
- Represent the organization at events, presentations, tours and meetings.
- Able to articulate the mission and programs of Catholic Charities to a diverse constituency, including Catholic and Non-Catholic denominations
Education: Bachelor’s degree in a related field
Experience: Three (3) years of fundraising or relevant experience
Additional Knowledge, Skills and Abilities Required: Must possess a valid driver's license. Ability to successfully pass a criminal background check and driving record check.
What you earn and benefits:
- PTO (22 days your first year)
- 8 paid holidays
- Extended paid leave (5 days)
- Health insurance
- Waive-off credit for those who have other group health insurance
- Basic Life Insurance, Accidental Death and Dismemberment Insurance (AD&D)
- Optional life insurance coverage for yourself, spouse and/or dependents
- Optional Short and Long-term disability insurance
- Pre-tax (Flexible Spending) Accounts for medical, dependent care and adoption expenses
- 401(k) plan with agency match
- Employee Assistance Program
- Employee Discount Program
- Wellness Program
- the Federal Public Service Student Loan Forgiveness Program
To apply for this position, please send your resume to hr@ccstcloud.org or apply online at www.ccstcloud.org. For a complete up to-date listing of open job positions, please visit the Catholic Charities website at: www.ccstcloud.org/employment.
EOE/AA
