What are the responsibilities and job description for the Receptionist / Administrative Assistant position at Catholic Diocese of Dallas?
Receptionist / Administrative Assistant
Summary
This is a friendly, positive individual who genuinely enjoys helping people and who can manage tasks from start to finish. Requires customer service experience, marketing and social media knowledge and purchasing.
Special Requirements
- Active in the Roman Catholic faith with an understanding of the mission of the Church
- Proficient in both English and Spanish
Knowledge, Skills and Abilities:
- Strong written and verbal communication skills
- Organization and the ability to multitask to complete a wide variety of tasks
- Strong interpersonal skills to interact positively with all employees
- Attention to detail to ensure tasks are completed thoroughly and correctly
- Very people-oriented person
- Must possess a positive, practical attitude with balanced initiative, be well organized and thorough in all tasks.
- Professional phone and business etiquette.
- Proficient in grammar and spelling in both English and Spanish and proven ability to successfully communicate in verbal and written form in both English and Spanish.
- Interpersonal communication skills and must enjoy interacting well with all visitors.
- Professional image while working in an office environment.
Duties
- Serve as administrative assistant to the Pastor and Parochial Vicar
- Open and Close the Office at the specified times.
- Greet office visitors upon arrival and answer phone calls.
- Organize the Lobby.
- Prepare Prayers of the Faithful for weekend Liturgies.
- Coordinate and supervise the bi-monthly food pantry.
- Administrative Tasks (filing, copies, take messages, etc.).
- Answer questions over the phone or transfer to the area requested.
- Answer email inquiries and voice messages.
- Help office visitors with questions.
- Receive/sort incoming packages/mail and make sure they get to the people addressed.
- Manage compilation of Mass Intentions (over the phone, in person, email, or mail).
- Manage translation of documents and flyers
- Process new registrations to the parish (both online and physical).
- Update Parishioners Information (PDS).
- Update addresses from returned mail (PDS).
- Prepare letters for Pastor’s signature for parishioners.
- Prepare letters of membership for parishioners and mail them to parish requesting them.
- Take payments (Stipends, Church Donations, etc.).
- Update Church bulletin board and parishioner messages.
- Collaborate with staff assisting with Parish social media.
- Monitor office supply needs (Staples, Kyocera, Amazon, etc.).
- Order and put out envelopes for novenas (Mother’s Day, Father’s Day, All Souls, etc.).
- Keep track of flowers for the altar – ensuring donations are received prior to sponsored date.
- Perform other tasks as assigned by the Pastor or Business Manager.
