What are the responsibilities and job description for the Patient Experience Coordinator - Long Island position at Catholic Health Service?
Catholic Health, a non-profit healthcare provider on Long Island, seeks an experienced administrative support associate to join our team. As a key member of our staff, you will play a vital role in delivering exceptional patient care and ensuring seamless interactions with patients, families, and healthcare providers.
About Us
We are a 537-bed teaching hospital with a level II Trauma Center, serving over 100,000 patients annually. Our reputation for excellence is built on great choices and empowered leadership, fostering a team that prioritizes evidence-based practice, continual learning, and exceptional quality of care.
Job Details
This part-time position offers the opportunity to work in a fast-paced office environment, interacting with patients and managing heavy call volumes. You will be responsible for scheduling appointments, handling incoming phone calls, and maintaining accurate records.
- Patient-facing experience and front desk patient-access skills are highly desirable.
- You must have experience obtaining medical records from referring providers.
- Familiarity with insurance coverage is also preferred.
Requirements
To be successful in this role, you should possess:
- A minimum Associate or Bachelor's degree.
- At least two years of prior experience in a similar administrative role.
Compensation
The estimated salary range for this position is $21.70-$27.00/hour. In addition to a competitive salary, Catholic Health offers a comprehensive benefits package, generous tuition assistance, a defined benefit pension plan, and opportunities for professional growth and development.
Salary : $22 - $27