L & D Coordinator

Company Profile:

At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.

We foster a culture built on five core values:

• Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
• Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
• Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt.
• Passion for Positivity: We greet each day with warmth and possibility.
• Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.

Learning Development Coordinator:

The Ops Services Learning Development team is responsible for finding ways to help our team members thrive in their roles enable them to grow a career at CAVA. We do this through leader-led coaching and training programs, on-the-job training and reference materials, and learning experiences provided through our Learning Management System (LMS).

What You’ll Do:

• Learning Management System Administration: user management, content uploading, reporting, and content maintenance
• Support L D programs by managing weekly reports and other administrative tasks
• Build and distribute reporting on LMS utilization, identify trends and offer recommendations for solutions as needed
• Support restaurant operations by quickly responding to service desk requests related to the LMS from restaurants (during regular restaurant hours)
• Support the creation and updating of learning content utilizing Articulate 360
• Proofread and perform quality control measures for restaurant-facing content including internal communications, printed collateral, and digital learning interfaces
• Collect, analyze, and report on learner feedback to support the continuous improvement of L D programs
• Work cross-functionally to ensure LMS works with other CAVA systems
• Maintain user feedback loop and create quarterly reports
• Meet monthly with LMS vendor customer success manager and report back on upcoming system updates or enhancements

The Qualifications:

• Two or more years of experience managing an LMS (or similar SaaS platform) preferred
• Advanced experience with Excel
• Experience analyzing learning data and making recommendations
• Professional presence with LMS partners and restaurant team members
• Highly organized and is skilled in project management
• Ability to work on multiple projects and balance priorities in a fluid work environment
• Knowledge of or willingness to learn Articulate 360 (Storyline, Presenter, RISE)
• Excellent verbal and written communication skills
• Experience in Restaurant Operations Training preferred
• A passion for food, people and storytelling

Physical Requirements:

• Ability to maintain stationary position to be able to operate a computer and other office equipment
• Must be able to identify, analyze and assess details
• For certain positions, must be able to occasionally move or transport items up to 50 pounds
• Ability to communicate with others and exchange information accurately and effectively
• Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable
• Ability to work in a constant state of alertness and in a safe manner

What we offer:

• Competitive salary, plus bonus and long-term incentives*
• Early Wage Access!
• Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community
• Health, Dental, Vision, Telemedicine, Pet Insurance plus more!
• 401k enrollment with CAVA contribution
• Company-paid STD, LTD, Life and AD&D coverage for salaried positions*
• Free CAVA food
• Casual work environment
• The opportunity to be on the ground floor of a rapidly growing brand
• All exempt and non exempt employees are eligible for benefits. Benefits are effective the 1st of the month following 30 days of service and you have until the day before the effective date to enroll. A new hire can enroll in our benefit program by selecting a link that is emailed directly to the new hire at their personal email address once hired.
• Please note that visa sponsorship is not available.
• The posting range is an all cash range.

*Indicates qualifying eligible positions only

CAVA – Joining “A culture, not a concept”

As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position and such duties and responsibilities may change without notice.