What are the responsibilities and job description for the Customer Service, Administration, Data Entry position at Cavallero Plastics, Inc.?
Overview
We are seeking a detail-oriented and motivated Customer Service/Data Entry professional to join our team. The ideal candidate will possess extremely strong organizational skills, attention to detail, and interpersonal/communication skills.
The position will offer a good variety of tasks to keep things new and interesting for the candidate - you will have the opportunity to learn a new ERP system, learn about manufacturing and injection molding, warehousing and inventory, customer service, and shipping logistics.
The company offers a large range of benefits.
Candidate must be local and able to commute to the facility, this is not a remote position.
Candidate must be fluent in the entire Microsoft suite as well as have the ability to learn new software and ERP systems.
The candidate must have great attention to detail and ability to problem solve data entry issues.
Experience in customer service, interpersonal skills, is essential.
Duties
- Perform data entry tasks with a focus on accuracy and efficiency, including transcribing information and entering information into our systems.
- Utilize databases and maintain organized records.
- Assist customers by providing information, resolving inquiries, and ensuring a high level of satisfaction through effective communication.
- Conduct basic math calculations as needed for order processing and verification.
- Collaborate with warehousing, production, and customer service team members.
- Must be able to walk through large warehouses, verify inventory, lift up to 35lbs on occasion.
Requirements
- Proficient in data entry with a strong attention to detail.
- Ability to learn and navigate new software.
- Familiarity with administrative tasks and experience using various systems for data management.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent communication skills, both written and verbal, to interact with customers professionally.
- Ability to tie data entry to real world processes.
Job Type: Full-time
Pay: $22.00 - $32.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Ability to Commute:
- Pittsfield, MA 01201 (Required)
Work Location: In person
Salary : $22 - $32
