IT Administrator

Job Highlights

IT Administrator

He / she will be responsible for team members' computer and account management provisioning and de-provisioning as well as inventory management of equipment. Installation, configuration, and support of network resources including printers, VOIP phone system and other peripheral devices among many other tasks will be a part of daily duties. Will work on all aspects of problem resolution for team members; this includes but is not limited to driving the resolution from IT Support teams, cross-functional organizations, and external vendors. Using your expertise, you will identify opportunities for continuous process improvements and if needed, partner with other technology teams to design, plan and implement a resolution

Job Summary & Requirements

DUTIES :

• End user support to ensure Tickets are resolved in a timely matter.
• Onboarding and offboarding activities
• Asset management
• Create, maintain, and support network and business systems users / permissions and equipment.
• Install / configure / Monitor computer / network equipment and supporting infrastructure.
• Install / configure / Monitor computer network equipment. Maintain servers and associated hardware, applications, services, and settings. Maintain network connectivity of all computer workstations.
• Evaluate and recommend security improvements and system upgrades including disaster recovery and backup. Updating network equipment to the latest firmware releases.
• Networking knowledge within a Cisco and Meraki environment, DNS, DHCP, ETC
• Troubleshoot hardware and software issues
• All other duties as assigned.

Knowledge, Skills, Abilities :

Plus but not Required :

Cybersecurity concepts