Program Coordinator HBCC

OVERVIEW OF PROGRAM HISTORY:

The Children’s Initiative (CI) was designed from the experience and learning reached through the development of the Franklin-McKinley Children’s Initiative which began in 2009 as a collaborative to address the system barriers, lack of resources and alignment with the intent of creating a cradle to college and career pipeline. With the expansion of the Family Resource Center on the school campus, sharing the lessons learned of how to leverage resources, focus on place and being grounded in the community, the Children’s Initiative Model has been developed.  

The ParentChild program is in line with the work in supporting children and their families in preparing for college and career through early learning investment. ParentChild is focused on preparing children for school. In addition, the program leverages family strengths and the joy of learning through play and literacy as well as the love and motivation children inspire. 

POSITION SUMMARY: 

In partnership with ParentChild National Center, Catholic Charities will implement the evidence-based ParentChild Family Child Care/Family Friend and Neighbor (FCC/FFN) Program to enrich care environments via fostering provider-child, provider-parent and parent-child relationships. The National Center of ParentChild will provide oversight in staff development/training, program implementation, data collection, evaluation and reporting in the delivery of the ParentChild FFC/FFN model. 

The Program Coordinator conducts bi-weekly home visits to 10 ParentChild Family Child Care/Family Friend and Neighbor (FCC/FFN) locations to aid children ages 16 months to 36 months to develop their literacy and language skills and their parents to practice strategies that support language development and caregiver child interaction. The Program Coordinator is trained by the ParentChild National Center to follow the protocols, curriculum, and strategies established by the program and will follow the evidence based curriculum with fidelity. This role supports the recruitment of participants based on program guidelines and coordinates FFC/FFN and home visitor placements. They will engage in network opportunities with internal and external organizations and other programs to promote and disseminate information to parents, community groups and staff. Lastly, they will coordinate and monitor scheduling, pricing, and technical performance of the program.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Provide home visits twice a week to assigned families to deliver ParentChild curriculum.
• Facilitate model play, reading, and verbal interaction behaviors/activities between guardian and child (16 to 36 months).
• Participate in a Community of Practice that takes place one hour, bi-weekly, for one year.
• Understand and model age appropriate expectations.
• Coordinates and monitors service delivery and engages in quality assurance and continuous quality improvement of the program.
• Provides oversight and approval of new material or resources for the program.
• Complete written reports after each home visit and input data into the the database.
• Assist in planning, coordinating and execution of workshops, meetings etc. This includes attending, participating in and facilitating sessions, presentations and group discussions/activities.
• Provide program oversight and support while acting as the first point of contact to community members/program participants.
• Prepare information to be provided as resources in the community and ensure that this information is culturally, linguistically, and developmentally appropriate and relevant to the family.
• Help parents and caregivers identify gaps, barriers, and/or issues that interfere with children’s healthy development.
• Complete required assessments and collect data as assigned including ASQ and ASQ:SE, CBT and PICCOLO.
• Maintain secure and confidential records and files for each family served. Maintain confidentiality of client information.
• Participate in trainings related to ParentChild curriculum and developmental materials used for working with families.
• Attend Catholic Charities of Santa Clara County trainings, meetings, and events as required. With the support of the Manager, refer and connect families to community resources and serve as a facilitator in linking participants to social, educational, and health services.
• Follow directions from the program manager/ or director in completing duties as assigned verbally or in the work plan.
• Conduct two hour weekly meetings of self reflection and mentorship in evaluating clients needs and problems.
• Understand agency guidelines and policies and procedures and act in alignment with the CCSCC core values of Service, Compassion and Justice for all.
• Complete all other duties as assigned.

QUALIFICATIONS:

EDUCATION AND EXPERIENCE:

• Minimum - Bachelor's degree in education, psychology/sociology or any relevant degree in social sciences.
• At least one year experience working with an early childhood program (i.e. classroom aide, teacher’s assistant, daycare worker).
• At least one to two years of management experience.
• At least 1 year of experience working with young children or parents and/or with community based organizations.
• Experience in social services in community settings with families preferred and experience working previously with other early learning curriculum is a plus.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to work with diverse workgroups and serve families with diverse economic, social, racial, and cultural backgrounds.
• Ability to understand family dynamics and adjust to families needs accordingly. Be able to build relationships, communicate effectively, and listen to family needs.
• Committed to cultural humility/awareness and respect families’ rights.
• Have the ability to communicate clearly with extensive audiences and engage with families and extended community members.
• Serve effectively as a leader, and member of a team internally and externally.
• Basic knowledge and understanding of early childhood development.
• Knowledge of child growth and development materials.
• Ability to establish and maintain personal and programmatic boundaries while providing supportive services.
• Appropriate literacy level and writing abilities to conduct the observational skills to complete the required paperwork on family participation, write informal home session reports after each visit, and complete child and parent evaluations.
• Strong interpersonal skills and the ability to relate to individuals who may not share basic commonality, including value systems and behavior norms.
• Maintain a professional, confidential work environment.
• Knowledge of budget implementation and planning.
• Be flexible, proactive, adaptable and able to work in a fast-paced, changing environment.
• Be professional, trustworthy, respectful of others, and display a positive attitude.
• Knowledge about local community resources.
• Ability to plan, organize, prioritize and multitask.
• Ability to travel between sites and to attend offsite events throughout the county, as appropriate.
• Knowledge of modern methods and practices, including filing systems, business, correspondence, presentations and report writing.
• Must be able to report to service site on a regular and reliable basis. 

PHYSICAL REQUIREMENTS

• The work is sometimes physical, requiring setting up for events which may require transporting or lifting cumbersome materials (i.e., easels, flip charts, refreshments, brochures, chairs, tables).
• Ability to work at a desk for extended periods of time.
• Ability to use a computer workstation.
• Ability to lift up to 25 lbs.

OTHER QUALIFICATIONS:

• Criminal background check via livescan fingerprint.
• Must have TB test performed and submit results. 
• Provide proof of Covid-19 vaccination and booster status.
• Automobile, valid driver's license and auto insurance per agency policy; or have access to reliable transportation. 

WORKING CONDITIONS:

• Fast paced, diverse and dynamic environment.
  
• Able to deal with stressful situations, uncertainties, change with a positive lens.

HOURS AND OTHER CONDITIONS: 

• Standard offices are Monday through Friday, from 8:00 a.m. to 5:00 p.m.
• Must be able to work a flexible schedule, which includes day, evening, weekend, and holiday hours, as appropriate, to coordinate and provide services and activities for families during non-traditional hours. 
• Able to travel between sites and to attend offsite events throughout the county, as appropriate. 

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and our Agency’s operations, responsibilities may be modified at any time.

Catholic Charities is a non-profit, non-discriminatory service organization and employer. We do not discriminate on the basis of race, color, national origin, religion, sex, age, sexual orientation or disability. Persons seeking employment are entitled to freedom from harassment and retaliation and reasonable accommodation for qualified disabilities.