What are the responsibilities and job description for the Computer Support/IT Specialist position at CDA Paving and Concrete Specialties?
Over the past 21 years, CDA has been the first choice in building from the ground up, starting with our employees.
JOB PURPOSE:
We are looking for an energetic employee to join our growing team. This person will possess a helpful nature and teach and coach many different types of people on how to use the company's technology and software. The ideal candidate will also assist our precast division with drafting Verti-block wall estimates and layouts using computer-aided design (CAD).
ESSENTIAL FUNCTIONS:
- Intermediate understanding of system networks and information technology
- Assess the organization's needs and requirements to ensure the successful implementation of products and services
- Lead the planning, execution, and follow-up of implementation projects
- Customize and configure systems or services to align with business goals
- Provide training and support to employees to facilitate effective use of new systems and services
- Collaborate with sales, support, accounting, and technical teams to coordinate implementation activities
- Monitor and troubleshoot any issues that arise during implementation processes
- Document processes and create training materials to support the implementation and future training
- Conduct post-implementation evaluations to monitor progress and identify areas of improvement
- Maintain clear and effective verbal and written communication with crew members
- Ensure compliance with industry standards and regulations during setup and integration
- Stay updated with product developments and updates and security protocol
- Act as a liaison between crew members and the company to address feedback and foster continuous improvement
- Assist our precast division and draft Verti-Block wall estimates and layouts using Verti-block software.
- Work with the corporate trainer to coordinate any additional training, refreshers, and/or one-on-one training
REQUIREMENTS:
- Associates degree or equivalent preferred
- Excellent written and verbal communication skills
- Effective time and people management skills
- Computer-aided design (CAD) knowledge preferred
- Ability to be a self-starter with projects as needed
- Effectively work independently or with a team
- Effective ability to prioritize tasks
TOTAL REWARDS:
We understand the value of our team members and how each plays a vital role in CDA Paving and Concrete Specialties' day-to-day success. Therefore, we look for driven people with strong work ethics, morals, and values. When we find them, we want to keep them. Consequently, we offer competitive rewards compensation.
- Health, Dental, and Vision coverage
- The Company pays 80% of employee, spouse, and dependents premium
- Three deductible options to choose from (HSA ($5,000), $3,000, & $1,000)
- 401k
- 4% matching contributions
- Paid time off
- Holiday pay
- Yearly Bonus
CDA Paving and Concrete Specialties is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law. If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please get in touch with Human Resources at 208-762-0235
