What are the responsibilities and job description for the Technical Support Specialist position at Computer Generated Solutions?
A company is looking for a Technical Support Representative to provide technical assistance and maintenance support.Key ResponsibilitiesProvide comprehensive support, repair, and assistance for POS software and hardware issuesRepair and maintain POS equipment and relevant softwareAssist in the setup and installation of new hardware and POS-related softwareQualificationsProven experience in replacing, configuring, and setting up new hardware and softwareStrong understanding of POS hardware and peripheralsProficient in electronic troubleshooting at the board levelCapable of repairing terminals, computers, and peripherals at the component levelProficient in networking