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Residential Intake Coordinator

CDS Monarch, Inc.
Webster, NY Full Time
POSTED ON 12/26/2023 CLOSED ON 1/15/2024

What are the responsibilities and job description for the Residential Intake Coordinator position at CDS Monarch, Inc.?

CDS Life Transitions is a world-class organization that provides opportunities for individuals with intellectual and developmental disabilities to lead independent and fulfilling lives in their community.

At CDS Life Transitions we value our Employees by offering:
  • Paid time off for Full and Part Time Employees (including your Birthday!) Vacation time, Personal time and Sick Time Accruals!
  • Affordable health care coverage including health, dental, vision, starting as low as $10.00/month
  • We invest in your Health! Get paid to stay healthy through our Employee Wellness Program.
  • Tuition Reimbursement
  • Generous Employee referral program
  • So much more! Apply to find out more information

OVERVIEW:
The Residential Intake Coordinator is responsible for the overall fill rate of CDS Monarch Residential Programs and the development of potential new facilities to serve those with intellectual/developmental disabilities and seniors. Screens all applications for residential services and processes all applications for CDS Monarch (ensures applications contain all information). The Residential Intake Coordinator chairs the Intake Committee for the agency, controls membership of the committee, and ensures all applications are processed through the committee. Works with Care Managers, DDRO Vacancy Management, and other agencies to market CDS Monarch programs.

RESPONSIBILITIES:
  • Screens applications for all services and contacts care managers to set up intake committee meetings.
  • Maintains waitlists for residential services and actively markets program opportunities to potential customers
  • Completes written summary for each individual and maintains summary information for future review.
  • Completes DDP1, DDP2's Participant Change Form, Authorization request form for Day Habilitation and residential program admissions, transfers and discharges.
  • Obtains prior approval from DDRO Residential Coordinator for admissions and transfers.
  • Ensures that each residential site maintains its required fill rate.
  • Completes/Coordinates tours at residential sites for applicants that are interested in CDS Monarch services.
  • Identifies potential candidates for each site and ensures applicable visits and trials are completed timely when a vacancy occurs.
  • Ensures staff are completing visitation summaries for each individual being considered for vacancies.
  • Completes pre-admission meetings with the required intake and internal transfer candidate’s paperwork.
  • Responsible for writing and updating intake/discharge policies and procedures.
  • Completes and submits weekly intake reports and monthly Scorecard data to the Director of Community Operations.
  • Attends Vacancy Management meetings monthly at DDRO.
  • Liaison for DDRO (overcapacity, temporary placements, residential placement coordinator)
  • Coordinates marketing for CDS Monarch to include open houses, written communication, in-person events, social media use, and other avenues as appropriate
  • Sets up and assists management with maintaining administrative charts
  • Works with DDRO for new program developments, expansions, and grant renewals.
  • Liaison for DDRO (temporary placements, Residential Placement Coordinator, Deputy Director, etc.)
  • Attends agency committees as requested.
  • Performs all other necessary duties relevant to the position as requested by the supervisor

ESSENTIAL ACADEMIC AND EXPERIENCE REQUIREMENTS:
  • Bachelor's degree in Education, Social Work, Psychology, or Human Services related field with at least two years' experience with developmental or intellectual disabilities
  • Previous experience with intake not required but preferred.
  • Must possess a valid NYS driver's license and meet CDS Monarch Vehicle Operator Requirements.
  • Must have reliable vehicle to transport service recipients.
  • Ability to work independently and motivate others.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to lift at least 50 lbs. dead weight.
  • Maintain all required certifications/training by State regulations and CDS Monarch policy.

CORPORATE QUALIFICATIONS:
  • Adhere to all CDS Monarch policies and procedures.
  • Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards.
  • Attend mandatory Education and Training modules as scheduled, obtains, and maintains required certifications.
  • Act as a professional representative of CDS Monarch in regards to appearance, behavior, temperament, communication, language, and dress.
  • Perform all other duties relevant to the position as assigned by supervisor.

The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, skills, required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the direction of the employer.

CDS Life Transitions is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law.
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