What are the responsibilities and job description for the Access Control Electronics Support Specialist position at CellGate Access Control Systems?
Access Control Technical Support Specialist
Location : Carrollton, Texas (In-office position)
About Us
We're a rapidly growing company fostering a positive and collaborative work environment in the heart of Carrollton, TX. Our team is expanding, and we're seeking a skilled professional to join us in a critical role.
The Role
We're looking for an exceptional Access Control Technical Support Specialist to provide exceptional support and care to our valued dealers. This position is pivotal in ensuring the smooth operation of our Total Property Wireless Access Control systems and maintaining excellent customer relations.
Key Responsibilities :
- Provide expert troubleshooting assistance to dealers via phone
- Assess and verify the accuracy of installation setups (wiring, power, signal strength, etc.)
- Resolve complex technical issues related to access control systems
- Collaborate with our team to improve product performance and customer satisfaction
The Ideal Candidate :
What We Offer :
If you're a dedicated, knowledgeable professional who enjoys tackling technical challenges and contributing to a team's success, we want to hear from you. Join us in shaping the future of access control technology!
Apply now and be part of our exciting journey!