People Operations Specialist

Description

Salary Range:   $69,514 - $100,796

Job Summary

The People Operations Specialist plays a pivotal role in supporting our People Operations department.  This position is responsible for a broad range of HR functions including recruitment and selection, performance management, benefit administration, and compliance with state and federal regulations. This role is primarily responsible for managing centralized transactional processes for new hires, overseeing employee onboarding activities, and will involve direct collaboration with employees, managers, and the People Operations team to coordinate the day-to-day delivery of HR administrative and operational support. The People Operations Specialist is responsible for completing and submitting requests, projects, and routine reports in a timely manner while ensuring strict adherence to confidentiality.

This position requires moderate skill and expertise with responsibilities that require proactive, collaborative, compassionate, and detail-orientation skills and abilities aligned with CenCal Health’s mission, vision and values. This role provides guidance and influence to less experienced team members, occasionally working as lead.

Duties & Responsibilities

• Implement and manage various HR initiatives such as recruitment, onboarding, performance management, and training and development.
• Facilitate new hire orientation and onboarding processes including but not limited to: new hire notifications, first day agendas, meeting notices, organization of orientation process and handbook review, new hire paperwork completion, data entry of new hire information to all systems as needed.
• Coordinate benefits administration, including health insurance, retirement plans, and other employee assistance programs. Includes completing the following, but not limited to: maintenance of enrollments into benefit programs, reconciling billing statements, answering general questions and inquiries about benefit options available, and assists in resolution of benefit issues and concerns
• Process Personnel Action Forms (PAF) in HRIS system for employee changes in timely manner, obtain PAF signatures from required personnel, keep up to date on bonuses that need to be processed, and update system for benefit deductions and reporting changes for payroll. Maintain required maintenance logs as needed, LOA PTO tracking of hours, run and audit check register and inform payroll of any missing items, collaborate with payroll team on items that may need attention, run post payroll reports for HSA and FSA deductions.
• Conduct periodic audits of payroll, benefits or other HR programs/activities to ensure compliance with policies, laws and regulations and recommends corrective action if needed.
• Maintain HRIS and benefit systems as needed for employee records.
• Assist or prepares correspondence as requested, including letters, and verifications of employment.
• Assist in the development and enforcement of HR policies and procedures to ensure compliance with legal standards and promote an equitable workplace.
• Manage confidential employee information with discretion and in compliance with privacy laws.
• Provide support and guidance to employees and management on HR-related matters.
• Facilitate effective communication across all levels of the organization, acting as a liaison between employees and management.
• Participate in the development of strategies to enhance employee engagement, retention, and organizational culture.
• Maintain accurate and up-to-date employee records in the HRIS system.
• Assist with the implementation of HR policies and procedures.
• Provide support to employees and managers on HR related issues.
• Other duties as assigned.

Qualifications

Knowledge/Skills/Abilities

• Strong knowledge of HR laws and regulations.
• Proficiency in HRIS systems and Microsoft office suite.
• Working understanding of human resource principles, practices and procedures.
• Excellent communication and interpersonal skills.
• Strong analytical skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong problem-solving and decision-making skills.
• Excellent organizational and time management skills.
• Ability to evaluate and improve HR administrative processes
• Demonstrated ability to handle multiple priorities and projects
• Ability to work with sensitive information and maintain a high degree of confidentiality
• Ability to generate creative and innovative solutions to problems
• Ability to investigate and proceed with new ideas, projects, or process improvements
• Possesses the ability to assist management to develop initiatives to improve the business
• Ability to function well in a high-paced and at times stressful environment.
• Ability to multi-task and adapt to a fast-paced environment

Education & Experience

• Bachelor’s degree in Human Resources, business management or related field preferred.
• 3-4 years of progressive experience in Human Resources
• Strong understanding of human resources functions and best practices

Salary : $69,514 - $100,796