What are the responsibilities and job description for the MORTGAGE SERVICING PROFESSIONAL/ CUSTOMER SERVICE- 2/17/25 position at Cenlar FSB?
Handles all levels of mortgage servicing inquiries (i.e. payments, escrow analysis, insurance and tax) Responsible for providing first call resolution, fully resolving disputes, and performs root cause analysis Researches and resolves customer issues Customer Service, Mortgage, Professional, Real Estate, Client Relations, Retail, Insurance