Payroll Benefits Manager

Description

Reporting to the Director of HR, the Payroll & Benefits Manager plays a critical role in driving the efficiency and accuracy of the organization’s payroll, benefits and compliance functions. This role is responsible for managing the end-to-end payroll process, benefits administration, and compliance reporting, ensuring a seamless experience for employees while maintaining strict adherence to regulatory requirements. The Payroll & Benefits Manager will contribute to employee engagement efforts and continuously optimize processes to align with industry best practices.

Main Duties and Responsibilities

• Manage all payroll and benefits processes with precision and timeliness, ensuring accuracy for a diverse workforce. This includes leading the processing of timecards, payroll processing, 401K changes & funding, handling Workers’ Compensation claims, FMLA claims, and overseeing new hire benefit enrollments.
• Monitor and analyze payroll data, proactively identifying discrepancies and ensuring payroll accuracy consistently reaches a 99% accuracy rate.
• Collaborate with Finance and other internal stakeholders to ensure benefit invoicing and adjustments are executed accurately, reducing invoice discrepancies by 15% year-over-year.
• Lead the annual Open Enrollment benefit processes, achieving a 98% employee participation rate through clear communication and streamlined enrollment procedures.
• Lead HR Orientation presentations, focusing on the payroll and benefits program, ensuring all new hires have a comprehensive understanding of their compensation and benefits package.
• Ensure full compliance with federal, state, and local employment regulations by handling critical compliance reporting, including Vets 4212, EEO1, AAP, and others, with a focus on accuracy and timely submission.
• Maintain a 100% compliance record for employment verification requests, ensuring all verifications are processed efficiently and accurately.
• Provide specialized support for employees navigating benefits and payroll-related issues, ensuring a high level of service and satisfaction. Track and aim for a 95% satisfaction rate in resolving employee inquiries.
• Act as a trusted resource for employee-related inquiries, providing guidance and resolution to payroll, benefits, and general HR questions. Route complex or sensitive issues to the appropriate team members when necessary.
• Contribute to ongoing HR projects and process improvements, identifying opportunities to enhance operational efficiency and employee experience.
• Keep abreast of trends, best practices, and regulatory changes in payroll, benefits, and employment law, and ensure that the organization remains compliant with new regulations.
• Performs other duties as assigned.

Qualifications

• Bachelor’s degree in Human Resources, Finance or a related field is required; a Master’s degree is preferred.
• 4-5 years of payroll and benefits administration is required.
• 4-5 years of management experience is required.
• SHRM-CP certification is a plus.

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Skills and Abilities

• Must have strong accounting principal skills.
• Exceptional verbal and written communication skills, with the ability to present complex information clearly and concisely.
• Proven time management abilities, consistently meeting strict payroll deadlines and managing multiple tasks efficiently.
• High attention to detail and strong organizational skills, ensuring compliance and accuracy in all payroll and benefits functions.
• Advanced analytical and problem-solving skills, with the ability to interpret data trends and make data-driven decisions to optimize payroll and benefits processes.
• Ability to prioritize tasks in a fast-paced environment, demonstrating flexibility and adaptability to changing needs.
• Strong interpersonal skills, with the ability to handle sensitive situations with professionalism, confidentiality, and tact.
• In-depth knowledge of employment-related laws and regulations, ensuring that payroll and benefits practices are always in compliance.
• Proficiency in Microsoft Office Suite, particularly Excel, with the ability to manipulate data and create complex reports.
• Must have a high attention to detail.
• Experience working with or the ability to quickly learn the organization’s HRIS systems, such as Paycom and Cornerstone.
• 95% resolution rate for employee payroll and benefits inquiries.

WHAT’S IN IT FOR YOU

• Hybrid work schedule (3 days)
• Career Growth Opportunities
• Training and Development
• 401k with company match
• Medical, Dental, and Vision
• Paid Time Off
• Health Savings and Flexible Spending Account