Payroll & Benefits Manager

Description

About Centella

World Class Account Executives. Dedicated Engineers. Inspired Leadership. Centella has over 50 years of reliable and trusted service in the advanced healthcare technology space. Through expert guidance, exceptional service, and enduring relationships, we empower our customers to be the life-saving – and life-changing – heroes that South Florida needs.

Description

Reporting to the Director of HR, the Payroll & Benefits Manager plays a critical role in driving the efficiency and accuracy of the organization’s payroll, benefits and compliance functions. This role is responsible for managing the end-to-end payroll process, benefits administration, and compliance reporting, ensuring a seamless experience for employees while maintaining strict adherence to regulatory requirements. The Payroll & Benefits Manager will contribute to employee engagement efforts and continuously optimize processes to align with industry best practices.

Main Duties and Responsibilities

• Manage all payroll and benefits processes with precision and timeliness, ensuring accuracy for a diverse workforce. This includes leading the processing of timecards, payroll processing, 401K changes & funding, handling Workers’ Compensation claims, FMLA claims, and overseeing new hire benefit enrollments.
• Monitor and analyze payroll data, proactively identifying discrepancies and ensuring payroll accuracy consistently reaches a 99% accuracy rate.
• Collaborate with Finance and other internal stakeholders to ensure benefit invoicing and adjustments are executed accurately, reducing invoice discrepancies by 15% year-over-year.
• Lead the annual Open Enrollment benefit processes, achieving a 98% employee participation rate through clear communication and streamlined enrollment procedures.
• Lead HR Orientation presentations, focusing on the payroll and benefits program, ensuring all new hires have a comprehensive understanding of their compensation and benefits package.
• Ensure full compliance with federal, state, and local employment regulations by handling critical compliance reporting, including Vets 4212, EEO1, AAP, and others, with a focus on accuracy and timely submission.
• Maintain a 100% compliance record for employment verification requests, ensuring all verifications are processed efficiently and accurately.
• Provide specialized support for employees navigating benefits and payroll-related issues, ensuring a high level of service and satisfaction. Track and aim for a 95% satisfaction rate in resolving employee inquiries.
• Act as a trusted resource for employee-related inquiries, providing guidance and resolution to payroll, benefits, and general HR questions. Route complex or sensitive issues to the appropriate team members when necessary.
• Contribute to ongoing HR projects and process improvements, identifying opportunities to enhance operational efficiency and employee experience.
• Keep abreast of trends, best practices, and regulatory changes in payroll, benefits, and employment law, and ensure that the organization remains compliant with new regulations.
• Performs other duties as assigned.

Qualifications

• Bachelor’s degree in Human Resources, Finance or a related field is required; a Master’s degree is preferred.
• 4-5 years of payroll and benefits administration is required.
• 4-5 years of management experience is required.
• SHRM-CP certification is a plus.

Skills and Abilities

• Must have strong accounting principal skills.
• Exceptional verbal and written communication skills, with the ability to present complex information clearly and concisely.
• Proven time management abilities, consistently meeting strict payroll deadlines and managing multiple tasks efficiently.
• High attention to detail and strong organizational skills, ensuring compliance and accuracy in all payroll and benefits functions.
• Advanced analytical and problem-solving skills, with the ability to interpret data trends and make data-driven decisions to optimize payroll and benefits processes.
• Ability to prioritize tasks in a fast-paced environment, demonstrating flexibility and adaptability to changing needs.
• Strong interpersonal skills, with the ability to handle sensitive situations with professionalism, confidentiality, and tact.
• In-depth knowledge of employment-related laws and regulations, ensuring that payroll and benefits practices are always in compliance.
• Proficiency in Microsoft Office Suite, particularly Excel, with the ability to manipulate data and create complex reports.
• Must have a high attention to detail.
• Experience working with or the ability to quickly learn the organization’s HRIS systems, such as Paycom and Cornerstone.
• 95% resolution rate for employee payroll and benefits inquiries.

WHAT’S IN IT FOR YOU

• Hybrid work schedule (3 days)
• Career Growth Opportunities
• Training and Development
• 401k with company match
• Medical, Dental, and Vision
• Paid Time Off
• Health Savings and Flexible Spending Account

Qualifications