What are the responsibilities and job description for the Director of Emergency Shelter position at Center for Women and Families?

Job Details

Job Location

Louisville Campus - Louisville, KY

Position Type

Full Time

Education Level

Bachelor's degree or Experience

Description

The Center for Women and Families - Director of Emergency Shelter

Together, disrupting the cycle of intimate partner and sexual violence is our mission. Do you want to join us in making a difference in the lives of people surviving power-based violence? The Center for Women and Families is looking for warm, caring, empathetic individuals driven by a desire to help others! The Director of Emergency Shelter will help move toward our vision of thriving survivors in safe communities.

The Center for Women and Families provides free services to anyone who has experienced intimate partner violence and sexual assault. We help our clients and their dependent children become survivors through trauma-informed advocacy. Our goal is to mitigate the impact of trauma by reducing their risk factors and building their resiliency. We serve anyone in Jefferson, Bullitt, Spencer, Shelby, Oldham, Henry, and Trimble counties in Kentucky and Floyd and Clark counties in Indiana.

The Director of Emergency Shelter is responsible for directing, coordinating, and overseeing The Center's Emergency Shelter operations and programs, including Food Services. This role works closely with Development, Human Resources, Facilities, and Finance to ensure strong operational oversight, supervision, and support of shelter programs and staff. The Director will contribute to agency-wide strategic initiatives and ensure the delivery of high-quality shelter services.

Free Lunch and Dinner are provided while working! (Onsite Cafeteria)

Our Amazing Benefits!

Medical, dental, and vision insurance
Structured flexibility to support your life outside of work
Benefits start within 60 days
Six weeks of annual combined (PTO) plan that starts accumulating on your first day
Accident and critical illness insurance
Flexible Spending and Health Savings accounts
Free short-term disability insurance and group life insurance
Long-term disability insurance
Voluntary life insurance
401(k) with company matching 2% after 1 year
2 Employee Assistance Programs : one general and one for trauma / stress
Workforce Partnership with Spalding University School of Social Work, includes tuition discount

Duties and Responsibilities

Provide leadership and oversight for emergency shelter operations, ensuring high-quality crisis intervention, case management, and shelter services for adults, children, and families in transition.

Support emergency shelter goals and outcomes, contributing to agency-wide planning and performance initiatives.

Monitor shelter finances, ensuring all financial decisions align with approved budgets.

Collaborate with staff on grant management, ensuring accurate and timely data tracking to support Finance and Development teams.

Ensure quality assurance for emergency shelter operations, reviewing residential data for monthly, quarterly, and annual reporting.

Develop and update policies and procedures to ensure compliance with federal, state, and funding requirements.

Mediate conflicts, facilitate resolution processes, and address grievances as needed.

Oversee food services for emergency shelter residents, supporting the Supervisor of Food Services in budget management, staff training, and maintaining a safe and healthy dining environment.

Establish and maintain collaborative relationships with community partners and local service providers to enhance program effectiveness.

Qualifications

Bachelor's degree required. A minimum of 3 years of experience in a related field may be substituted for a degree.

A minimum of 1 year of supervisory experience.

Must have a valid driver's license and meet CWF automobile insurance requirements.

Fluency in languages other than English is a plus.

Strong ability to remain calm and effective in high-pressure situations.

Excellent communication skills, both verbal and written.

Strong organizational and critical thinking skills.

Learn more about us from our social media links :

Facebook : https : / / www.facebook.com / thecenteronline /

LinkedIn : https : / /

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