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Case Manager

Centers Health Care
Delmar, NY Full Time
POSTED ON 12/23/2024 CLOSED ON 1/23/2025

What are the responsibilities and job description for the Case Manager position at Centers Health Care?

Albany Center is actively seeking a Case Manager to work for our Adult Home in Delmar, NY. The ideal candidate will have good communication skills and a pleasant demeanor!

Duties Include:

  • Will act as a liaison between our Residents and the Director of Case Management
  • Address Resident concerns which may include; roommate issues, room changes, behavioral problems, etc.
  • Help all new Residents in orienting to the Assisted Living Program
  • Assist Residents in obtaining SSI/SSD benefits and Access-A-Ride applications & services
  • Coordinate medical appointments; including scheduling transportation, insurance eligibility, etc.
  • Assist with the documentation necessary for re-admissions from hospitalization or rehabilitation
  • Maintain organized incident reports and proper documentation as necessary
  • Order durable medical equipment based on physician orders
  • Collaborate with the finance office to assist with Medicaid recertification or SSA concerns
  • Ensure completion of Mental Health evaluations and coordination of services as needed
  • Act as a resident spokesperson when necessary


Requirements:

  • Work experience in human services, social services or other related fields strongly preferred
  • Proficiency in computer programs such as MS Office & MS Excel
  • Strong work ethic, intense drive, and initiative for quality customer service
  • Excellent written & oral communication skills and great problem-solving skills
  • Superior administrative and organizational skills with the ability to prioritize
  • Position requires multitasking and efficient time management skills
  • Exceptional interpersonal & leadership skills are required!

Salary : $65,000

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