What are the responsibilities and job description for the Case Manager position at Central Nebraska Community Action Partnership, Inc.?
POSITION SUMMARY: Provides a variety of support services to the homeless, near-homeless, and/or in crisis; provides linkage to resources and services; provides financial assistance for eligible persons; conducts public relations and fundraising activities; and completes program documentation accurately and timely. Provide support services through the HOPE, Veteran's RRH program, Thrives, HART, and Stability Assistance. Assists with screening of walk-ins, phone calls, etc. to ensure referrals to the appropriate programs are made.
ROLE AND RESPONSIBILITIES
- Responsible for completing the agency intake form and inputting it into Clarity
- Provide ongoing support to veterans and document via home visits, phone calls, and written correspondence with goal attainment of 65% or above
- Maintain a non-judgmental attitude toward clients and other CNCAP staff
- Ensure clients are assessed and determine possible assistance through resources
- Create family personal plans to develop short and long-term attainable goals with individuals
- Ensure files are complete with the necessary paperwork for veteran families participating in the program
- Adhere to all CNCAP-related policies and procedures
- Promote the program and agency in a positive and professional manner
QUALIFICATIONS
- High school diploma or GED required (Bachelor's degree in human services or related field preferred)
- Valid driver's license
- 1-3 years of experience in human services or related field
SKILLS & ABILITIES
- Problem-solving skills
- Communication skills
- Knowledge of word, excel, PowerPoint, and databases
- Excellent time-management and organizational skills
- Demonstrated ability to work with others
SCHEDULE: Monday-Thursday: 7 am - 5 pm or Monday-Friday: 8 am - 4 pm
REPORTS TO: Housing Programs Coordinator
JOB STATUS: Full-Time, 40 hours per week
PAY: $16.50 - $18.25 (depending on qualifications)
BENEFITS:
- Health, Dental, Vision, and Life insurance
- Generous leave accrual (PTO)
- 11 paid holidays
- Paid birthday off
- Employer-matched retirement (up to 3%)
- Opportunities for professional development
- Employee Assistance Program
FLSA STATUS: Hourly/Non-Exempt
Disclaimer
This position description is not intended, and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development, and compensation. As such, the incumbent may perform other duties and responsibilities as required.
EOE
Salary : $17 - $18
