What are the responsibilities and job description for the Front Desk Admin (Washington) position at CENTRAL OUTREACH WELLNESS CENTER LLC?
Job Details
Job Location: Washington - WASHINGTON, PA
Position Type: Full Time
Salary Range: $20.00 - $24.00 Hourly
Travel Percentage: None
Job Shift: Day
Description
The purpose of this role is to greet and register all incoming patients while providing a comfortable and non-judgmental atmosphere.
General Duties and Responsibilities
- Greet and register incoming patients for their upcoming appointment.
- Verify demographic and insurance information is current and active.
- Maintain the waiting area, keeping it clean and refreshments well stocked.
- Answer incoming calls and address any scheduling needs.
- Prepare charts and intake material for clinical staff documentation.
- Maintain patient chart material and documents.
- Faxing and mailing necessary documents for clinical staff and patients as needed.
- Manage the flow of all incoming traffic and direct accordingly.
- Coordinate with HR and clinical staff to ensure compliance and efficiency with current policies.
- Delegate clerical duties within the administrative staff to maximize productivity.
- Manage emails, letters, packages, phone calls and other forms of correspondence throughout the office.
- Track and maintain inventory for office supplies and refreshment counter.
- Assist medical staff with any administrative tasks.
- Additional responsibilities as assigned.
Qualifications
- Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
- Knowledge/ experience of Epic EMR registration.
- Experience with patient centered care.
- Punctuality and impeccable attendance.
- Strong communication skills with both professionals and patients from all demographics.
- Non-judgmental approach to patient care.
- Technical skills with required office equipment.
- Patience and great attention to detail.
- Completely understand the healthcare privacy laws as outlined in HIPAA.
- LGBTQIA cultural competency.
- Ability to work collaboratively in team-based care.
- Ability to adapt to a work environment that is constantly changing and not always structured.
- Ability to work in a fast paced and, at times, excited atmosphere.
- Maintain a professional attitude and demeanor.
- Ability to multi-task.
Salary : $20 - $24
