Collections Specialist

Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 80 years is currently seeking a Collections Specialist for our corporate office in Warren, MI. We are in search of an assertive, highly organized individual who is looking to begin a career or is looking to take the next step. This customer facing role is a critical position to maintaining customer perception of our organization as well as to ensure timely payment for services rendered.

This is a tremendous opportunity for those seeking full-time employment with a fiscally responsible, technologically superior, international transportation and logistics provider who continues to grow. If you enjoy an energetic, team-oriented environment and would like the chance to be a part of a fast- paced, top performing transportation company, we want to hear from you.

Job Responsibilities:

· Locate and notify customers with delinquent accounts via phone/email/mail

· Documenting efforts and contact to help determine appropriate next steps

· Maintaining and notating all necessary information regarding customer and account status

· Addressing billing inquiries

· Building and maintaining a positive relationship with customers

· Working effectively with other team members

· Communicating with sales team members as needed regarding account status

· Providing overall collections support as necessary

The ideal candidate will possess the following:

· Superior communication skills including listening, speaking, reading and writing

· Strong attention to detail and sense of urgency

· Ability to maintain professional demeanor at all times

· Experience with Microsoft Office; MS Word, MS Excel, MS Outlook

· Strong attention to detail and ability to follow up consistently

· Affinity for detailed note taking and investigation/research

· Positive outlook/team player

· Call center/customer service/collections experience is preferred, but not required

· Associate's degree in a Business or Accounting related field is preferred but not required

· Current students that are able to work full time are encouraged to apply!