What are the responsibilities and job description for the Contact Center Relationship Specialist position at Centricity Credit Union?
Centricity Credit Union (an equal opportunity employer) is a progressive financial institution looking for a friendly and energetic individual to provide exceptional customer service and meet the needs of our members over the phone and all digital channels. The ideal candidate should enjoy working with people and enjoy a consultative and fast paced environment. The ideal candidate should possess excellent written and verbal communication skills and strong attention to detail. Daily duties include providing daily teller transactions, first point of contact for debit card fraud and debit card maintenance, offer products and services to our membership, wire transfers, ACH originations, and excellent problem-solving skills. Qualified candidates should have the ability to build rapport with fellow teammates, credit union management and our membership. Prior work in the finance or banking industry is required.
Monday through Friday schedule - No weekends
Pay From $18.00/hour
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) 6% Match
- 401(k) matching
- AD&D insurance
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Parental leave
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
- Volunteer time off
- Wellness program
Physical Setting:
- Office
Schedule:
- Monday to Friday
Supplemental Pay:
- Holiday pay
Work Location: In person
Salary : $18
