What are the responsibilities and job description for the Production Manager position at CertaPro Painters of Nashua, NH and Westford, MA?
CertaPro Painters is a leader in the residential and commercial painting industry throughout North America. We are an organization of professional painting contractors specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers – certainty of a job well done. We focus on the details of every project and most importantly, we focus on our clients. CertaPro Painters of Nashua NH and Westford MA is one of the fastest growing franchises in the US and is actively looking for a skilled Production Manager to join the team.
Overview
- Provide an exceptional experience for CertaPro Painters’ customers to dramatically differentiate ourselves from our competition and to further ‘Deliver Extraordinary Experiences’.
- Fulfill the obligations of the essential functions; Production, Marketing, Quality Assurance, Administration, Safety, and Business Development.
Responsibilities
- Lead project management for residential and commercial paint projects for CertaPro Nashua NH and Westford MA
- Ensure projects are completed on time and on budget to customer expectations, managing to a Net Promoter Score (NPS) which gauges the overall health of the business.
- Provide an exceptional job opportunity for CertaPro Painters’ Job Site Supervisors so as to differentiate ourselves from our competitors as the employer of choice in the painting labor workforce.
- Provide exceptional support to CertaPro Painters’ Job Site Supervisors and build a performance culture among the team.
- Service all CertaPro Painters’ customers with the objective of meeting their painting needs and building customers for life.
- Develop a close working relationship with the Residential Sales and the Office Management to ensure all expectations set forth with the customers are met and best executed.
- Develop a recruiting, development, and retention program for the Job Site Supervisors as well as properly onboarding them to setting them up for production success.
- Ensure that all field programs and systems are being executed.
- Responsible for providing ongoing training and inspections related to safety, as well as conducting safety meetings.
- Responsible for ensuring that all crews are following Occupational Safety and Health Administration (OSHA) guidelines, Environmental Protection Agency (EPA) guidelines around Lead Safety and possess and maintain the required Material Safety Data Sheets (MSDS).
Qualifications and Skills
- 2-year degree in related field required
- 3 years of successful project management experience. Experience with subcontractor model a plus.
- Current driver's license and reliable transportation and valid insurance. Position will travel to and from job sites and as needed.
- Knowledgeable of paint finishes and paint applications.
- Exceptional communication skills with a friendly, positive demeanor
- Strong written/verbal skills, to include proof-reading and basic math skills for estimating
- High attention to detail and a strong work ethic
- Basic computer skills, including Microsoft office applications
- Proven record of ability to set, meet and exceed goals
- Must speak, read, and write English - Spanish speaking skills helpful but not necessary
- Previous experience in the paint industry preferred but not required
- Unrestricted driver's license and clean driving record
- Meticulous, clean, detail-oriented and taking pride in your work.
- Results driven
- Ability to work Monday-Friday with some Saturdays and some nights depending on the project.
Benefits/Compensation:
Competitive pay and benefits, commensurate with experience
Each CertaPro Painters® business is independently owned and operated.
Salary : $60,000 - $85,000
