Customer Service Representative

CERTI

Full Time Position Available

The Center for Environmental Research and Technology Inc. (CERTI) is the leading education and training resource for radon measurement, mitigation, and CE courses nationwide. Established in 1986 to fill the need for better, more convenient education for professionals, and has been in the forefront of radon education ever since.
CERTI understands that all students learn differently. From our entry level courses to our continuing education courses, CERTI includes a variety of audio, visual, and live-taught course recordings to optimize the student experience and increase comprehension.

Customer Service/Office Assistant position available in a fast-paced office that serves clients by enrolling them into CERTI courses and answering questions about the certification classes CERTI offers. Applicants should be self-starters and motivated.

· Hardworking

· Great communication skills – written, or in-person

· Comfortable on the phone, answering and returning phone calls

· Outstanding customer service skills

· Good multi-tasker

· Capable of working independently

· Ability to manage and complete projects on time

· Preparing and sending emails

· Updating the database on a regular basis

· Maintaining customer communications and discussions and updates by date/time

· Basic computer skills required for order entry, invoicing, etc. – will train on our software

· Photocopying, scanning, and filing

· Full time position, M-F, 8:00 am – 4:00 pm

· Reliable, with good attendance

· Knowledge of Microsoft Office

· Ability to manage social media updates

· Must be able to read and write in English

Position not limited to the above skills. This small office setting requires a unified team spirit, and we all work together fluidly.

Full training is included with the position. Salary range starts at $20.00/hour and is commensurate with experience.

· BC/BS benefits package with medical, life, and long-term disability insurance, 401K Profit Sharing Plan with company match, 10 vacation/5 personal day offering allows for great work/life balance, ongoing learning opportunities.

· Great job stability, as we have been in business for many years.

· Job Location – Flemington, NJ

· Monday – Friday, 8:00 am – 4:00 pm.

· We are a non-smoking facility.

Job Location – Flemington, NJ

We are a non-smoking facility.

CERTI

3 Foster Lane

Flemington, NJ 08822

Work Remotely--No

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Shift:

• 8 hour shift

Language:

• English (Required)

License/Certification:

• driver's license (Required)

Ability to Commute:

• Flemington, NJ 08822 (Required)

Work Location: In person

Salary : $20