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Implementation Training Specialist

CharacterStrong
Mesa, WA Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/1/2025

Job Description

Job Description

Salary : Starting Salary Range of $100,000-$140,000 commensurate with experience

The Position :

The Implementation Training Specialist is a role within the Professional Services department at CharacterStrong, whose primary focus is to develop and deliver high-quality professional learning, coaching, and evaluation support to schools and school districts that CharacterStrong serves. These services help schools and districts build internal capacity to facilitate the successful adoption and implementation of effective programs, practices, and initiatives to produce better outcomes for students. The ideal candidate will have experience and expertise in Implementation Science and will have led the implementation of MTSS, SEL, PBIS, and Restorative Practices at a district level. The Implementation Training Specialist will work with multiple schools and districts and is adept at delivering highly engaging professional learning and coaching support across all Tiers of support and intervention types. Travel will be a requirement for this position to deliver in-person services, and candidates should expect to travel upwards of 40% of the time.

CharacterStrong's Background & Mission :

CharacterStrong is a fast-paced education company that makes PreK-12 digital, social & emotional learning curricula and offers professional learning opportunities to support schools with implementation within an MTSS framework. Theres currently a team of more than 100 full-time employees and over 30 contractors and interns collaborating to bring this work to life. Our mission is to create a more loving world by equipping educators with tools to teach the critical social, emotional, and character skills necessary to foster a more empathetic, connected, and generous world. In less than 10 years, our aim is to have reached 50 million students and over 2 million educators. CharacterStrong continues to be ranked by INC. 5000 (2021, 2022, and 2024) as one of the fastest-growing private companies in the country.

At CharacterStrong, you will have the opportunity to positively impact education, both in the United States and internationally. CharacterStrong employees offer their innovation, dedication to excellence, and compassion to help produce transformational curricula and professional learning for educators.

CharacterStrongs Values and Norms

  • We Produce Excellence - Producing timely, quality results and consistently asking the question, How can we make this 1% better?
  • We Take Full Ownership - Taking initiative to drive work forward, demonstrating responsibility when things do not go according to plan, and being proactive in closing identified gaps.
  • We Practice Kindness - Exercising inclusion, care, and empathy with others, balancing honesty with compassion, and cultivating the well-being of self and others.
  • We Problem-Solve - Identifying issues, analyzing for understanding, and taking action to implement the best possible solution.

Responsibilities

  • Travel to school systems to provide in-person consultative services.
  • Cultivate relationships with the schools and districts CharacterStrong serves.
  • Perform regular follow-ups with leads and facilitate communication with existing customers.
  • Deliver webinars, demos, conference sessions, and other professional learning experiences.
  • Support the development of CharacterStrong initiatives based on need and expertise.
  • Deliver in-person and virtual consultative and coaching services to school districts, building teams, and school-based coaches / providers across all Tiers of support and intervention.
  • Conducting needs assessments / evaluations and developing improvement and implementation plans.

    • Qualifications

  • Masters degree or higher in Education, Special Education, Educational Leadership, School Psychology, Social Work, Counseling, or related field.
  • Minimum of 5 years of experience working in education in a leadership role.
  • Solid understanding and knowledge of at least 3 of the 5 following areas : MTSS, PBIS, Restorative Practices, and / or Implementation or Improvement Science.
  • Experience in developing and leading large-scale professional development in at least 3 of the 5 areas listed above.
  • Experience with supporting and coaching district and building teams in the implementation of Multi-Tiered Systems of Support.
  • Knowledge of how to integrate social, emotional, and behavioral supports with academics (e.g., PBIS, SEL, Restorative Practices, Classroom Management).
  • Ability to develop trusting relationships that facilitate successful coaching of teams towards desired outcomes.
  • Knowledge of Google Suite.
  • Strong communication skills via phone and email.
  • Proven creative problem-solving approach and strong analytical skills.
  • Ability to multitask, prioritize, and manage time effectively.
  • High energy, positive attitude, and attention to detail.
  • Comfortable working in a fast-paced and dynamic environment.
  • Open to feedback, coaching, and willingness to try new things.
  • Ability to work independently as well as part of a team.

    • Salary and Benefits :

    Starting Salary Range of $100,000-$140,000 commensurate with experience

  • Annual bonus based on company performance
  • New laptop computer and other needed equipment
  • Annual Individual Budget for Professional Development of $1,000
  • 401k Plan after 12 months of Employment
  • Medical Insurance, Dental Insurance, & Vision Insurance
  • Paid Parental Leave after 12 months of employment for eligible employees
  • 10 Paid Vacation Days, 8 Paid Sick Days, 14 Paid Company Holidays

    • CharacterStrong views diversity and the unique ways team members establish connections with our student and educator populations as an asset. Our goal is to ensure we have a team at CharacterStrong that reflects the diverse student population we serve.

    CharacterStrong is an equal opportunity employer. We provide for fair treatment of all employees based on merit. In accordance with applicable law, race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions, sexual orientation, gender identity or expression, and transgender status), marital status, religion, age, disability, genetic information (including testing and characteristics), service in the military, or any other characteristic protected by applicable federal, state or local law does not affect employment opportunities or practices such as hiring, promotion, development opportunities, pay, or benefits. CharacterStrong complies with all applicable federal, state, and local labor laws.

    Learn more about us at : Characterstrong.com

    remote work

    Salary : $100,000 - $140,000

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