Manager, Enterprise and Operational Risk Testing

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

The Enterprise and Operational Risk Testing (EORT) team is part of the Enterprise and Operational Risk Management organization and executes objective and thematic evaluations of risk management activities across the Company.  Reporting to the Director of the EORT team, the Manager, EORT is responsible for testing process, standards adherence as well as testing the design and effectiveness of controls across the Company’s Risk and Control Self -Assessment (RCSAs).  This role will lead testing projects quarterly across different topics/business units including the following risk disciplines: enterprise, operational, third-party, fraud and data.  This role is an individual contributor but may manage team members on scheduled testing projects and will be expected to execute testing.

What you’ll do:

Test and Annual Planning: Quarterly basis, develop testing project scope, objective, and test steps for non-complex projects with input from direct management. Ability to lead self and collaborate with all testing lines of defense and peers to design non-complex testing projects. Annually, participate in the planning process by reviewing 2LOD annual risk assessments for assigned topics and providing input on the annual project plan. Identify if data analytics can be used for testing and communicating requests to the Data team.

Testing Execution: Timely execution and documentation of assigned testing projects with minimal error per the EORT procedures and the preceding ERM (Enterprise Risk Management) testing standards and policies. Lead meetings with stakeholders, coordinate with teams across EORT, write clear and precise testing conclusions requiring minimal review and correction, QC peer workpaper deliverables and escalate changes in testing timelines, resourcing, and milestones.

Report Writing/Issue Identification and Management: Quarterly basis, write a complete and accurate report that documents the executive summary, background, and scope. Draft clear and concise issues/opportunities for improvement, present issues to ratings council with proposed initial rating and rationale, and vet issues with key stakeholders in middle management. Evaluate appropriateness of management action plans. Proactively monitor issue remediation and communicate regularly with business partners on issue remediation status. Clearly and timely document issue validation and QC peer issue validations as needed.

Committee/Regulatory Reporting: Follow internal procedures to create initial draft of the testing results summary for Sr. Manager/Director review. Independently identify opportunities for improvement.

Collaborate, Ownership and Respect: Collaborate by putting the team first, continually communicating and actively participating. Operate ethically and with integrity by following through on commitments. Own your role as part of the Power of One by supporting COR (Corporate Operational Risk), CRM and the Company’s strategy and objectives. Seek to continually improve through innovation and efficiency. Cultivate strong working relationships with internal peers and internal lines of business. Build credibility and trust with stakeholders. Adapt quickly to change and manage multiple tasks to meet required deadlines.

Training: Completion of Company-wide and departmental administration and training requirements. Facilitate team training in areas of expertise. Maintain and enhance professional development and testing skills through on-going education and training. Provide support and feedback to the testing team as needed. Assist with onboarding and ongoing buddy support to new team members.

Strategic Initiatives and Corporate Engagement: Participation in departmental strategic initiatives to support overall EORT objectives. Participation in broader initiatives for EORM, CRM and the Company.

What you have

Required Qualifiations: 

• Equivalent experience or a Bachelor’s degree in Finance, Business Administration, Accounting, Computer Science, Economics, or related area of study.
• 3 years of experience in audit, SOX testing, compliance testing, and/or enterprise/ operational risk management.
• Self-motivated along with the ability to supervise, engage and manage a diverse, inclusive team to bring projects and reporting to professional conclusion.
• Clear understanding of regulatory environment that financial institutions operate within and strong knowledge of enterprise and/or operational related industry best practices and regulatory requirements.
• Proficiency in risk and control data analysis, strong ability to incorporate and understand mass information from a variety of sources to recommend an appropriate course of action.
• Comfort with ambiguity and an ability to create a clear path forward.
• Independent judgment with strong analytical, risk assessment, and auditing skills.
• Strong written and verbal communication skills with proven ability in communicating with senior staff, including executives.
• Occasional travel out of state for training or specific projects may be required (less than 5%).