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Development Director

Charlotte Community Health Clinic
Charlotte, NC Full Time
POSTED ON 2/25/2025
AVAILABLE BEFORE 5/25/2025

Job Description

Job Description

Job Description

Title : Development Director

Department : Development

Classification : Salaried / Exempt

Reports To : Chief Executive Officer

Direct Reports : Grants Management Coordinator

Position Summary

The Development Director plans, coordinates, and assures implementation of funding strategies to develop a donor base to help support the operations and initiatives of Charlotte Community Health Clinic (CCHC). This position establishes various funding methods and systems which includes but is not limited to volunteer and donor management, research and cultivation, gift processing, and recognition. Additionally, this position maintains accountability and compliance standards for donors and funding sources. Position will serve as a member of the CCHC Leadership Team.

CCHC Core Requirements

  • Patient Centered Customer Service – Whether directly or indirectly, we work to support the delivery of an excellent patient experience to everyone served by the organization.
  • Caring and Compassion – We provide empathic comfort to those in distress and share kindness in all interpersonal interactions.
  • Respectful Communication – We communicate openly, honestly and without judgment while honoring each individual’s uniqueness and assuming the best of those with whom we interact.
  • Teamwork – We are members of a diverse interdisciplinary team working together to meet a common goal.
  • Accountability – We accept our individual and team responsibilities, and we meet our commitments. We take responsibility for our performance and actions.
  • Customer Safety – We recognize and correct potential hazards to protect our customers and ourselves.

Key Responsibilities

  • Develop short and long range fund development plans and programs that support the organization's current operations as well as strategic plans for growth.
  • Ensure that philanthropy and fund development is carried out in keeping with CCHC's mission, vision, and values.
  • Evaluate the effect of internal and external forces on CCHC and its fund development.
  • Establish performance measures and monitor results to evaluate the effectiveness of funding initiatives.
  • Monitor trends in healthcare philanthropy and recommend new strategies and innovations to enhance fundraising efforts.
  • Ensure compliance with all relevant regulations and laws, maintain accountability standards for donors, and ensure compliance with ethical principles and standards of professional conduct for fundraising.
  • Report regularly to the CEO, Leadership Team, and other stakeholders as directed, on the condition of CCHC’s fund development program.
  • Provide regular support to the Board Development Committee.
  • Ensure sound fiscal operations of the development function, including timely, accurate, and comprehensive development of charitable contributions, income and expense budgets, reporting, monitoring, etc.
  • Plan and oversee fundraising events, campaigns, and initiatives to raise awareness and support for the healthcare organization.
  • Develop a balanced funding mix of donor sources and solicitation programs tailored to the needs CCHC that will enable it to attract, retain, and motivate donors and fundraising volunteers.
  • Design and facilitate training and coaching opportunities in fund development for CCHC staff, Board of Directors, and volunteers.
  • Identify and cultivate existing individual and corporate donors.
  • Develop and manage a donor recognition program.
  • Manage the CCHC donor database.
  • Assist in the development, implementation, and management of the organization's marketing plan that cultivates community relationships and increases awareness of CCHC.
  • Ensure the development and implementation of annual calendar of critical development, grants management, and marketing timelines and activities.
  • Ensure management of the CCHC donor and grants management databases.
  • Manage and mentor a team of development professionals to implement fundraising strategies effectively.
  • Participate in Quality Improvement activities as needed.
  • Perform other related duties as assigned.
  • Minimum Qualifications

    Bachelor’s Degree in Business Administration, Public Administration, Communications, or related field of study required. Master’s Degree preferred. Minimum of 5 years’ experience in non-profit fund development and prior management / supervisory experience required. Must have experience working in a senior-level position as well as working with a non-profit Board of Directors.

    Other Skills, Knowledge, and Abilities

    Excellent interpersonal communication skills including comfort with public speaking; Excellent written communication and research skills; Experience with financial management and marketing; Knowledge and experience working with nonprofit Boards; Strong organizational and time management skills; Strong computer skills with proficiency in Microsoft Office 365 programs (Word, Excel, PowerPoint, SharePoint); Experience using fundraising management software.

    Physical Demands and Work Environment

    The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. All duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

    The physical demands associated with this position include but are not limited to : frequent lifting, bending, climbing, stooping, and pulling; frequent repetitive motions; continuous standing and walking; repetitive movement of hands and fingers (typing and / or writing); lifting of greater than 50 pounds.

    The noise level in the work environment is low, consistent with that of a typical office.

    Charlotte Community Health Clinic, Inc. is an Equal Opportunity Employer. We do not discriminate in any aspect of employment with regard to age, race, sex, national origin, disability, color, marital status, veteran’s status, or religion.

    Company Description

    Charlotte Community Health Clinic is a Federally Qualified Health Center (FQHC) that offers high-quality medical, dental, and behavioral health services for children and adults. Although we serve all populations, we have a special purpose of serving the underserved. We work towards a healthy community where all individuals, regardless of ability to pay, have access to affordable, quality, and comprehensive health care.

    For more information about us, use the link below :

    https : / / charlottecommunityhealth.org / en /

    Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short Term & Long Term Disability
  • Life Insurance
  • 401K Retirement Plan w / discretionary match
  • Paid Time Off (PTO)
  • Holiday Pay
  • Employee Assistance Program (EAP)
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