What are the responsibilities and job description for the Utilities Meter Services Specialist position at Charlotte County BCC?
JOB
JOB SUMMARYPerforms routine fieldwork involving the installation, removal, repair, and reading of water and sewer meters on an assigned route. Degree of complexity in work assignments is dependent on work experience and skill. Work is required to be conducted at times during inclement weather conditions, using adequate protective gear.ESSENTIAL JOB FUNCTIONSInstalls, re-sets, and/or connects meters for service; disconnects, removes, and/or locks meters to discontinue service; installs hydrant meters; installs Advanced Meter Infrastructures for retrofitting of meter; and calibrates antenna. Locates, visually inspects, and reads water and sewer meters; records meter readings either manually or with computerized meter reading devices; and records field and property information on meter sheets or electronic devices using approved codes. Examines and tests meter installations and reports leaks, unusually high usage, defective and damaged meters, and appurtenances. Cleans out meter boxes so that meters are in readable condition; performs routine maintenance and repairs such as replacing broken meter lids, covers, and boxes; and performs minor grounds keeping and light maintenance to meter service area for ease of reading. Performs scheduled work assigned through service orders or emergency work by personal, phone, or radio notification. Issue notifications for non-compliance to watering restrictions and Florida statutes. Responds to customer inquiries or complaints concerning water service, excessive water consumption, water restriction, and water conservation practices; refers customers to business office for inquiries relating to service or billing procedures, requirements for starting and terminating service, or for any other inquires or complaints not solvable in the field. Maintains assigned equipment and vehicle in clean and good condition, reports safety concerns and faulty equipment promptly. Maintains vehicle logs and other documentation on work activities.Provides exceptional customer assistance, problem-solving, and/or complaint resolution by all forms of communication.
EXAMPLE OF DUTIES
QUALIFICATIONSEducation and Experience: An equivalent combination of relevant training, education and experience: High school diploma or equivalent.One (1) year of work experience that shows an ability to maintain steady employment in any field.Licenses and/or Certificates: Must maintain a valid driver’s license.
SUPPLEMENTAL INFORMATION
PHYSICAL DEMANDSStooping, crouching, walking, pulling, lifting, grasping, hearing, seeing up close, seeing far away, kneeling, reaching, pushing, talking, standing, finger movement, repetitive motions, depth perception. Frequent lifting of up to 25 pounds; occasional lifting of up to 30 pounds.WORK ENVIRONMENTWork is exposed to outdoor weather conditions or irate customers, extreme noise, odors, heights, and/or dust.RISK/SAFETY CONDITIONSThe position requires moderate exposure or risk related to physical and/or mental health and safety (e.g., exposure to environmentally hazardous material, heavy equipment, assault and battery, communicable disease, etc.).Charlotte County is an Affirmative Action/ADA/Veterans’ Preference and Equal Opportunity Employer. Women, minorities, and persons with disabilities are encouraged to apply.
JOB SUMMARYPerforms routine fieldwork involving the installation, removal, repair, and reading of water and sewer meters on an assigned route. Degree of complexity in work assignments is dependent on work experience and skill. Work is required to be conducted at times during inclement weather conditions, using adequate protective gear.ESSENTIAL JOB FUNCTIONSInstalls, re-sets, and/or connects meters for service; disconnects, removes, and/or locks meters to discontinue service; installs hydrant meters; installs Advanced Meter Infrastructures for retrofitting of meter; and calibrates antenna. Locates, visually inspects, and reads water and sewer meters; records meter readings either manually or with computerized meter reading devices; and records field and property information on meter sheets or electronic devices using approved codes. Examines and tests meter installations and reports leaks, unusually high usage, defective and damaged meters, and appurtenances. Cleans out meter boxes so that meters are in readable condition; performs routine maintenance and repairs such as replacing broken meter lids, covers, and boxes; and performs minor grounds keeping and light maintenance to meter service area for ease of reading. Performs scheduled work assigned through service orders or emergency work by personal, phone, or radio notification. Issue notifications for non-compliance to watering restrictions and Florida statutes. Responds to customer inquiries or complaints concerning water service, excessive water consumption, water restriction, and water conservation practices; refers customers to business office for inquiries relating to service or billing procedures, requirements for starting and terminating service, or for any other inquires or complaints not solvable in the field. Maintains assigned equipment and vehicle in clean and good condition, reports safety concerns and faulty equipment promptly. Maintains vehicle logs and other documentation on work activities.Provides exceptional customer assistance, problem-solving, and/or complaint resolution by all forms of communication.
EXAMPLE OF DUTIES
QUALIFICATIONSEducation and Experience: An equivalent combination of relevant training, education and experience: High school diploma or equivalent.One (1) year of work experience that shows an ability to maintain steady employment in any field.Licenses and/or Certificates: Must maintain a valid driver’s license.
SUPPLEMENTAL INFORMATION
PHYSICAL DEMANDSStooping, crouching, walking, pulling, lifting, grasping, hearing, seeing up close, seeing far away, kneeling, reaching, pushing, talking, standing, finger movement, repetitive motions, depth perception. Frequent lifting of up to 25 pounds; occasional lifting of up to 30 pounds.WORK ENVIRONMENTWork is exposed to outdoor weather conditions or irate customers, extreme noise, odors, heights, and/or dust.RISK/SAFETY CONDITIONSThe position requires moderate exposure or risk related to physical and/or mental health and safety (e.g., exposure to environmentally hazardous material, heavy equipment, assault and battery, communicable disease, etc.).Charlotte County is an Affirmative Action/ADA/Veterans’ Preference and Equal Opportunity Employer. Women, minorities, and persons with disabilities are encouraged to apply.
