Front Desk Receptionist/Administrative Assistant

The Charlotte Knights, Triple-A affiliate of the Chicago White Sox, are seeking applicants for our Front Desk Receptionist/Administrative Assistant position.  The selected candidate will be an outgoing, friendly, and welcoming person who will make a positive first impression on fans, partners, and other guests that call or visit the Knights Administrative Offices.  

 

ESSENTIAL FUNCTIONS:

·         Greet guests enthusiastically and professionally in person and over the phone

·         Answer calls to main ballpark phone number utilizing proper phone etiquette. Route callers to correct employees/departments

·         Promote a positive atmosphere with high hospitality standards

·         Provide administrative support for Chief Operating Officer and General Manager as needed

·         Assist guests with questions and forward their comments/questions to the appropriate individual(s

·         Knowledgeable of all Team and Ballpark game day information

·         Maintain schedule for conference room

·         Provide current event information to guests

·         Respond to guests’ email requests and inquiries

·         Maintain supplies for front office and employee break room

·         Maintain a clean and professional workstation. Ensures front office and conference room is neat and orderly

·         Process inbound and outbound mail and packages

·         Handle shipping and receiving for the home and visiting clubhouse

·         Maintain copiers and fax machine- maintenance, up-keep, toner, etc.

·         Assist multiple departments with projects throughout the season

·         Provide assistance onboarding new hourly employees

·         Assist in Team Store operations

·         Other related duties as assigned

 

·         General office experience, ability to multi-task in a busy office environment

·         Excellent customer service skills

·         Basic computer skills in Microsoft Office, proficiency in internet and email

·         Ability to learn, retain and communicate information about the Charlotte Knights

·         Professional image and demeanor

·         Consistently punctual with regular attendance

·         Strong ability to work well with co-workers and supervisors in a team environment

·         Proficient in Microsoft Office (to create labels, nametags, fliers, invoices) 

·         Attention to detail and very organized

 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.