What are the responsibilities and job description for the Housing and Outreach Case Manager position at Charter House Coalition?
Housing Case Manager (advocate, service provider)
Charter House Coalition Emergency Shelter for Individuals meets every individual where they are at, regardless of circumstances, and provides support and encouragement that helps to better lives. We are looking for experienced and energetic people to join our amazing team and take a leading role as a Housing and Outreach Case Manager.
We provide a welcoming, safe, and supportive environment by meeting the essential needs that better allow individuals to identify their goals both with on-site and outreach case managers and through referrals, to actively participate in outcomes such as sustainable housing plans, better health care, and opportunities for long term personal growth. Join us in our mission as we face and take on the continued demand for complex social service support in Addison County.
The successful candidate will be passionate about the delivery of essential services and improving people’s lives by respectfully endorsing their strengths and regularly working alongside with those we serve. Case Managers must be experienced and highly organized. Responsibilities will include assisting our shelter guests and outreach clients with tasks that directly support long-term housing plans, including needs assessments, completion of applications to access housing, benefits such as SNAP, medical insurance, social security/disability, employment and training opportunities, health care, professional counseling and other human services referrals. Understanding and support of those experiencing trauma, housing and food insecurities are a must for this role. Familiarity with Coordinated Entry preferred. Proven ability to maintain service records that meet regulation and compliance requirements.
Requirements
- Passionate about our mission and able to confidently promote and communicate the philosophy, mission and values associated with removing the many layers of stigma surrounding the vulnerable population(s) we serve to both external and internal stakeholders.
- Minimum 3-5 years of professional experience, with at least 3 years dedicated to case management in a social service setting.
- Familiarity of the Coordinated Entry platform serving unhoused and at-risk individuals and households nationwide.
- Demonstration of professional verbal and written communication skills.
- Must have incredible integrity, positive energy, urgency, and the ability to model appropriate boundaries.
- Common sense, grit and works diligently.
- Self-starter and ability to work independently, as well as within a team.
- Strong environmental and mental organization.
- Familiarity with homelessness, mental health and substance use.
The Housing Case Manager consistently works cooperatively with all other Charter House staff, outside service providers, partner agencies, and volunteers. This role is Monday-Friday, 8:30am - 4:30pm. Experience specific to navigating the complicated systems that support affordable housing is required for this role.
To apply, please send a letter of interest, your resume and 4 references. No phone calls please.
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- On call
Education:
- Associate (Required)
Experience:
- Case management: 3 years (Required)
- Coordinated Entry: 2 years (Required)
Work Location: In person
Salary : $23 - $25
